Change Business Partner, Personal @ (January 2010 - December 2012)
Head of Operations Transformation @ (September 2008 - December 2009)
Head of Operations Services @ (January 2005 - January 2008)
Centre Support Manager @ (January 2001 - January 2004)
Operations Manager @ (January 1998 - January 2001)
Steve Hubbard Skills
Project Portfolio Management
Business Transformation
Change Programmes
Capacity Planning
Contact Centers
Operations Management
Operational Excellence
Salesforce.com
Workforce Management
Stakeholder Management
Leadership
Outsourcing
Management
CRM
Contact Centre Technology
Strategic Planning
Call Centers
Change Management
Strategy
Performance Management
Insurance
Business Process Improvement
Business Analysis
Channel Strategy
Public Speaking
Business Development
Microsoft Office
Marketing
Customer Service
Steve Hubbard Summary
Steve Hubbard, based in Rustington, GB, is currently a Head of Channels Delivery and Transformation at Direct Line Group. Steve Hubbard brings experience from previous roles at Direct Line Group, Independent Consultant and RSA. With a robust skill set that includes Project Portfolio Management, Business Transformation, Change Programmes, Capacity Planning, Contact Centers and more. Steve Hubbard has 1 emails on RocketReach.
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