Steve Herbert Email & Phone Number
Partner: Director of Customer @ TLT LLP
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Steve Herbert Location
- Stroud, GB
Steve Herbert Work
- 2025 -now Partner: Director of Customer @
- 2020 -2025 Head Of Service Delivery @
- 2016 -2020 Head Of B2B Services and Domestic Onboarding @
- 2015 -2016 Head of Customer Support (EMEA) @
- 2014 -2015 Senior Customer Support Manager (EMEA) @
- 2012 -2014 Service Delivery Manager @ Office Response Ltd
- 2011 -2012 Client Services Manager and Business Development Manager @ Office Response Ltd
- 2010 -2011 Quality Control Manager @ Pachacaîd
- 2009 -2010 Regional Development Officer and Coach @ FFR
- 2005 -2006 Property Investment Coordinator (Fixed Term Contract) @
Steve Herbert Education
- Sheffield Hallam University
Business Management (Rugby Union First Team Treasurer (Martial Arts))
2006-2009 - St Brendan's Sixth Form College
A-levels (Rugby Union First Team Creative Arts Council)
2003-2005
Steve Herbert Skills
- Performance Management
- Strategy
- Customer Satisfaction
- Customer Experience
- Key Account Management
- Change Management
- Business Process Improvement
- B2B
- Sales Management
- Lean Six Sigma
- Business Development
- Business Strategy
- Customer Relationship Management (CRM)
- Project Management
- Telecommunications
- Operations Management
- ITIL
- CRM
- Business Planning
- Customer Retention
- Leadership
- Service Delivery Management
- Customer Relationship Management Crm
- Customer Contact
- Customer Relations
- Stakeholder Management
- Metric Management
- Contract Management
- Salesforce.com
- People Management
- Account Management
- Strategic Roadmaps
- Sales
- Software as a Service Saas
- Sales Operations
- Negotiation
- Competitive Analysis
- Team Management
- Team Leadership
- Lead Generation
- Telemarketing
- Microsoft Office
- Relationship Building
- Robotic Process Automation Rpa
- Contact Centers
- Business Process Outsourcing Bpo
- Marketing
- New Business Development
- Service Level Management
- Training
- Customer Service
- Customer Journey Mapping
- Contract Negotiation
- Management
- Coaching
- Outsourcing
- Problem Solving
- French
- Call Centers
- Service Delivery
- C Level Relationships
- Recruiting
- Analysis
- Customer Relationship Management
- Business Process Outsourcing
- Software as a Service
- Robotic Process Automation
Steve Herbert Summary
- Steve Herbert, based in Stroud, GB, is currently a Partner: Director of Customer at TLT LLP. Steve Herbert brings experience from previous roles at Nominet, Ecotricity and West Unified Communications Services. Steve Herbert holds a 2006 - 2009 Business Management in Rugby Union First Team Treasurer (Martial Arts) @ Sheffield Hallam University. With a robust skill set that includes Performance Management, Strategy, Customer Satisfaction, Customer Experience, Key Account Management and more. Steve Herbert has 4 emails and 1 mobile phone numbers on RocketReach.
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