Steve Capchak Email & Phone Number
Senior Manager Contact Center and Donation Program @ TechSoup
5 free lookup(s).
Steve Capchak Location
- California, United States
Steve Capchak Work
- 2013 - now Senior Manager Contact Center and Donation Program @
- 2009 - 2013 Service Desk Training and Quality Manager @
- 2002 - 2009 Customer Relations, Training and Metric Management @
- now Workforce Manager @
Steve Capchak Skills
- Training
- Management
- Project Management
- Call Centers
- Process Improvement
- Leadership
- Workforce Management
- Customer Satisfaction
- Coaching
- Customer Service
- Cross-functional Team Leadership
- Quality Assurance
- Forecasting
- Sales
- Salesforce.com
- Career Counseling
- Human Resources
- Telecommunications
- Call Center Quality
- Counseling Psychology
- Quality Management
- CRM
- Voice & Writing skills training
- Customer Satisfaction skills training
- Program Management
- Account Management
- Team Leadership
- Change Management
- Delivering ROI
- Customer Relationship Management (CRM)
- Contact Centers
- Development
- Customer Relationship Management Crm
- Team Building
- Public Speaking
- SAN
- Cross Functional Team Leadership
- Services
- Voice And Writing Skills Training
- Microsoft Word
- Customer Relationship Management
Steve Capchak Summary
- Steve Capchak, based in California, United States, is currently a Senior Manager Contact Center and Donation Program at Techsoup. Steve Capchak brings experience from previous roles at Equinix, American Honda Motor Company, Inc. and Att. With a robust skill set that includes Training, Management, Project Management, Call Centers, Process Improvement and more. Steve Capchak has 2 emails on RocketReach.
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