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Stephen Unwin Location
Mono, ON, CA
Stephen Unwin Work
Managing Director @ Totality Mobile Solutions Inc. (March 2007 - Present)
Senior Customer Service Account Manager @ (November 2016 - October 2019)
Senior Manager Solution Delivery, Contact Centre Practice @ (May 2014 - October 2016)
Director of IT North America and Asia @ (October 2010 - January 2012)
Consultant @ Revera Inc. (March 2009 - October 2010)
Director of IT @ Aditya Birla Minacs (September 2000 - March 2009)
Senior Project Manager @ (March 1998 - September 2000)
Senior Project Manager @ (February 1996 - March 1998)
Senior Manager, Technology Services and Senior Consultant, IT Services @ (January 1990 - January 1996)
Stephen Unwin Education
York University
Masters Diploma in Project Management
Sheridan College
Loss Prevention and Security Management
Stephen Unwin Skills
BPO
Business Analysis
Business Process
Business Process Improvement
Business Process Outsourcing (BPO)
Business Strategy
CRM
Call Center
Call Centers
Change Management
Contract Negotiation
Contract Negotiations
Customer Relationship Management (CRM)
Disaster Recovery
IT Management
IT Service Management
IT Strategy
ITIL
Information Technology
Management
Outsourcing
PMO
Process Improvement
Program Management
Project Management
Service Delivery
Solution Architecture
Solution Design
Telecommunications
Vendor Management
Stephen Unwin Summary
Stephen Unwin, based in Mono, ON, CA, is currently a Managing Director at Totality Mobile Solutions Inc.. Stephen Unwin brings experience from previous roles at Bell Canada, Transcom and Revera Inc.. Stephen Unwin holds a Masters Diploma in Project Management @ York University. With a robust skill set that includes BPO, Business Analysis, Business Process, Business Process Improvement, Business Process Outsourcing (BPO) and more. Stephen Unwin has 1 emails and 2 mobile phone numbers on RocketReach.
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