2012 -2017 General Manager and Vice President, Public Sector @ NexxLinx
2007 -2010 Research and Market Intelligence @
1990 -2010 Project Director and Account Management and Client Manager @ Biosperics/InfoSpherix/Active Network
Stephen Smith Education
Frostburg State University, University System of Maryland
(English/History/Philosophy)
Stephen Smith Skills
Telemarketing
Call Centers
Strategic Planning
Call Center
Project Management
Workforce Management
Vendor Management
Process Improvement
CRM
Business Analysis
Outsourcing
Program Management
Change Management
Customer Experience
Business Development
Account Management
Leadership
Management
Telecommunications
Customer Service
Business Strategy
Analysis
Team Building
Strategy
Cross-functional Team Leadership
Team Leadership
Business Process Improvement
Customer Relationship Management Crm
Contact Centers
Cross Functional Team Leadership
Customer Relationship Management
Stephen Smith Summary
Stephen Smith, based in Cumberland, MD, US, is currently a Public Sector Consultant at Cloudforia. Stephen Smith brings experience from previous roles at Cloudforia, Rackspace Government Solutions, RelationEdge and Independent Engagements. Stephen Smith holds a Frostburg State University, University System of Maryland. With a robust skill set that includes Telemarketing, Call Centers, Strategic Planning, Call Center, Project Management and more. Stephen Smith has 1 emails and 3 mobile phone numbers on RocketReach.
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