Brad E. Email & Phone Number
Client Director @ Cloudforia
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Brad E. Work
- Client Director @ (June 2023 - Present)
- Director, Service Delivery @ (March 2022 - June 2023)
- Sr. Training Manager @ (July 2021 - March 2022)
- Training Manager @ (October 2019 - August 2021)
- Salesforce Project Manager @ (December 2018 - October 2019)
- Manager, Vendor Management @ (March 2016 - December 2018)
- Quality and Training Manager @ (September 2015 - March 2016)
- Director of Training and Development, Nexxphase @ NexxLinx (November 2014 - September 2015)
- Program Manager, Client Services @ NexxLinx (July 2014 - September 2015)
- Operations Manager @ NexxLinx (February 2012 - July 2014)
- Team Manager @ L-3 Microdyne (November 2011 - February 2012)
- Training and Quality Assurance @ L-3 Microdyne (August 2008 - November 2011)
- Customer Support Representative @ L-3 Microdyne (January 2008 - August 2008)
- Administrative Assistant @ Vernon Esham homes, inc (January 2004 - January 2006)
Brad E. Education
- Bob Jones University
(Accounting)
2004-2008 - Faith Baptist School 2000-2004
Brad E. Skills
- Customer Retention
- Microsoft Excel
- Data Analysis
- Root Cause Analysis
- Customer Service
- Quality Auditing
- Instructor-led Training
- Call Center
- Telemarketing
- Training
- Operations Management
- Customer Satisfaction
- Team Leadership
- Coaching
- Salesforce.com
- Contact Centers
- Troubleshooting
- Management
- Process Improvement
- BPO
- Microsoft Word
- Customer Experience
- Call Centers
- Outsourcing
- Technical Support
- Quality Assurance
- Software Documentation
- Leadership
- Performance Management
- Team Management
- Employee Training
- Team Building
- Customer Support
- Vendor Management
- Business Process Improvement
- CRM
- Workforce Management
- Program Management
- Cross-functional Team Leadership
- Project Management
- Account Management
- People Management
Brad E. Summary
- Brad E., is currently a Client Director at Cloudforia. Brad E. brings experience from previous roles at Cloudforia, Lytx, Inc. and RelationEdge. Brad E. holds a 2004 - 2008 Bob Jones University. With a robust skill set that includes Customer Retention, Microsoft Excel, Data Analysis, Root Cause Analysis, Customer Service and more. Brad E. has 1 mobile phone numbers on RocketReach.
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