2020 -
2020 Manager - Operational Readiness and Transition @
2019 -
2020 Head Of Operations @
2017 -
2019 Head of Airports, Contact Centre and Central Support @
2015 -
2017 Director - Canadian Airports @
2012 -
2015 Director - Cargo Operations and Sales @
2012 -
2012 Director - Guest Experience @
2010 -
2012 Director - Call Centres @
2008 -
2009 President and Co-Owner @ EverythingEco Enterprises Ltd
2007 -
2008 Director - Knowledge Management @
2004 -
2007 Senior Director - Customer Care @
2004 -
2004 Acting Vice President - Customer Care Planning @
2002 -
2004 Director - Customer Care Planning (Wireless) @
2002 -
2002 Director - eBusiness Customer Care @
2001 -
2002 Director, Customer Care @
1997 -
2001 CSC, Team Manager, Ops Manager @
1992 -
1997 News Director @ Monarch Broadcasting
1986 -
1992 Broadcast Journalist and News Director @ Cariboo Central Interior Radio
Stephen Platt Education
Southern Alberta Institute of Technology (SAIT)
(Broadcast Journalism)
1984
-
1986
Senator Riley High School 1980
-
1983
Stephen Platt Skills
Customer Service
Planning
Airlines
Team Building
Change Management
Team Leadership
Customer Experience
Strategic Planning
Leadership Development
Organizational Leadership
P&L responsibility
Organizational Change
Organizational Effectiveness
Project Planning
Leadership
Operations Management
Process Improvement
Management
Strategy
Sales
Performance Management
Call Centers
P&L Management
Telecommunications
Customer Satisfaction
Program Management
Training
Recruiting
Business Process Improvement
Vendor Management
Cross-functional Team Leadership
Contract Negotiation
Sales Management
Coaching
Business Analysis
CRM
Aviation
Employee Training
Start-ups
Account Management
Project Management
Employee Engagement
Team Management
Customer Retention
Employee Relations
Sabre
Flights
Airports
Commercial Aviation
Cross Functional Team Leadership
Operations
Microsoft Office
Start Ups
Stephen Platt Summary
Stephen Platt, based in Airdrie, AB, CA, is currently a Self Employed at Self-employed. Stephen Platt brings experience from previous roles at Executive Aviation and Swoop. Stephen Platt holds a 1984 - 1986 Southern Alberta Institute of Technology (SAIT). With a robust skill set that includes Customer Service, Planning, Airlines, Team Building, Change Management and more. Stephen Platt has 3 emails and 1 mobile phone numbers on RocketReach.
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