Stephen Ng Email & Phone Number
Sr. Director, Global Technical Support and Customer Success @ Splashtop Inc.
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Stephen Ng Location
- San Francisco, CA, US
Stephen Ng Work
- now Sr. Director, Global Technical Support and Customer Success @
- now
- 2020 -now Director, Global Technical Support and Customer Success @
- 2018 -2019 Senior Manager, Global Support Operations @
- 2017 -2018 Head of Customer Experience and Support @
- 2015 -2017 Director, Customer Support and QA @
- 2013 Senior Manager, Global Customer Support @
- 2007 -2011 Technical Support Manager @
- 2002 -2007 Technical Escalation Support Manager, Asia Pacific and Americas Region @
- 2000 -2001 Technical Support Supervisor, Professional Services @
- now Escalation Engineer @
Stephen Ng Education
- Academy of Art University
Bachelor Of Fine Arts (Architecture)
1987-1990 - CUNY Baruch College
(Business Administration)
1984-1986 - WC Bryant High School
Stephen Ng Skills
- Leadership
- Solution Selling
- Customer Relationship Management Crm
- Salesforce.com
- Call Center
- Data Center
- Account Management
- Software As A Service Saas
- Troubleshooting
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Team Leadership
- Process Improvement
- Quality Assurance
- Strategy
- Operations Management
- Professional Services
- Testing
- Program Management
- Business Process
- Cross Functional Team Leadership
- Product Management
- Enterprise Software
- Technical Support
- Business Process Improvement
- SaaS
- Management
- Software Development
- Wireless
- Security
- Mobile Devices
- Call Centers
- Service Delivery
- Cloud Computing
- Integration
- CRM
- Customer Relationship Management
- Software as a Service
Stephen Ng Summary
- Stephen Ng, based in San Francisco, CA, US, is currently a Sr. Director, Global Technical Support and Customer Success at Splashtop Inc.. Stephen Ng brings experience from previous roles at Coursera, Splashtop Inc., Arlo Technologies, Inc. and Good2go, Inc.. Stephen Ng holds a 1987 - 1990 Bachelor Of Fine Arts in Architecture @ Academy of Art University. With a robust skill set that includes Leadership, Solution Selling, Customer Relationship Management Crm, Salesforce.com, Call Center and more. Stephen Ng has 4 emails and 4 mobile phone numbers on RocketReach.
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