Stephen Ng Email & Phone Number
Sr. Director, Global Technical Support and Customer Success @ Splashtop Inc.
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Stephen Ng Location
- San Francisco, CA, US
Stephen Ng Work
- Sr. Director, Global Technical Support and Customer Success @
- Director, Global Technical Support and Customer Success @ (May 2020 - Present)
- Senior Manager, Global Support Operations @ (August 2018 - December 2019)
- Head of Customer Experience and Support @ (August 2017 - August 2018)
- Director, Customer Support and QA @ (November 2015 - August 2017)
- Senior Manager, Global Customer Support @
- Technical Support Manager @ (July 2007 - April 2011)
- Technical Escalation Support Manager, Asia Pacific and Americas Region @ (January 2002 - January 2007)
- Technical Support Supervisor, Professional Services @ (December 2000 - July 2001)
- Escalation Engineer @
Stephen Ng Education
- Academy of Art University
Bachelor Of Fine Arts (Architecture)
1987-1990 - CUNY Baruch College
(Business Administration)
1984-1986 - WC Bryant High School
Stephen Ng Skills
- Leadership
- Solution Selling
- Customer Relationship Management Crm
- Salesforce.com
- Call Center
- Data Center
- Account Management
- Software As A Service Saas
- Troubleshooting
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Team Leadership
- Process Improvement
- Quality Assurance
- Strategy
- Operations Management
- Professional Services
- Testing
- Program Management
- Business Process
- Cross Functional Team Leadership
- Product Management
- Enterprise Software
- Technical Support
- Business Process Improvement
- SaaS
- Management
- Software Development
- Wireless
- Security
- Mobile Devices
- Call Centers
- Service Delivery
- Cloud Computing
- Integration
- CRM
- Customer Relationship Management
- Software as a Service
Stephen Ng Summary
- Stephen Ng, based in San Francisco, CA, US, is currently a Sr. Director, Global Technical Support and Customer Success at Splashtop Inc.. Stephen Ng brings experience from previous roles at Coursera, Splashtop Inc., Arlo Technologies, Inc. and Good2go, Inc.. Stephen Ng holds a 1987 - 1990 Bachelor Of Fine Arts in Architecture @ Academy of Art University. With a robust skill set that includes Leadership, Solution Selling, Customer Relationship Management Crm, Salesforce.com, Call Center and more. Stephen Ng has 4 emails and 4 mobile phone numbers on RocketReach.
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