Stephen Mann Email & Phone Number
Principal Analyst and Content Director @ ITSM.tools
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Stephen Mann Location
- Market Deeping, GB
Stephen Mann Work
- 2016 - now Principal Analyst and Content Director @
- 2014 - now ITSM Content Creator @ Quick Content Limited
- 2021 - 2023 Associate Analyst @
- 2018 - 2020 Associate Analyst @
- 2013 - 2014 Senior Manager, Product Marketing @
- 2011 - 2013 Senior Analyst @
- 2011 - 2011 Principal Consultant @
- 2008 - 2011 Senior Analyst @
- 2007 - 2008 Senior IT Consultant @ Hynde Consulting
- 2005 - 2007 Principal IT Service Delivery Manager - Product Manager @
- 2004 - 2005 Head of Operations @
- 2002 - 2003 Head of IT Asset Management @
- 1998 - 2002 Senior IT Researcher and Future Business Analyst @
- 1996 - 1998 Senior Consultant and Project Manager, Finance Consultancy @
- 1990 - 1996 Senior Auditor and Auditor, Internal Audit @
Stephen Mann Education
- The University of Sheffield
Bachelor of Arts (Mathematics, Financial Management, Accounting)
1987 - 1990 - Weston Favell Upper School
Stephen Mann Skills
- Content Marketing
- IT Support
- ITSM
- Governance
- ITIL
- IT Service Management
- IT Strategy
- Service Management
- Portfolio Management
- Social Media
- Customer Service
- Customer Experience
- Customer Satisfaction
- Service Desk
- Incident Management
- Problem Management
- Change Management
- Service Delivery
- Configuration Management
- IT Asset Management
- Software Asset Management
- IT Financial Management
- Blogging
- Presentations
- Report Writing
- Outsourcing
- Stakeholder Management
- Release Management
- IT Operations
- COBIT
- Strategy
- Enterprise Software
- Project Portfolio Management
- Process Improvement
- Management
- SaaS
- Business Intelligence
- Information Technology
- Infrastructure
- Project Management
- IT Management
- Consulting
- Leadership
- Analysis
- Business Strategy
- Sla
- Market Research
- Software as a Service (SaaS)
- Technology
- Software as a Service Saas
- Analysts
- Services
- Software as a Service
Stephen Mann Summary
- Stephen Mann, based in Market Deeping, GB, is currently a Principal Analyst and Content Director at ITSM.Tools. Stephen Mann brings experience from previous roles at Quick Content Limited, GigaOm, Ovum and ServiceNow - The Enterprise IT Cloud Company. Stephen Mann holds a 1987 - 1990 Bachelor of Arts in Mathematics, Financial Management, Accounting @ The University of Sheffield. With a robust skill set that includes Content Marketing, IT Support, ITSM, Governance, ITIL and more. Stephen Mann has 2 emails and 3 mobile phone numbers on RocketReach.
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Top ITSM.tools Employees
Stephen Mann
Principal Analyst and Content Director
Market Deeping, GB
Rebecca Beach
Associate Analyst
England, United Kingdom
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