Stephen Mann Email & Phone Number
Principal Analyst and Content Director @ ITSM.tools
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Stephen Mann Location
- Market Deeping, GB
Stephen Mann Work
- Principal Analyst and Content Director @ (July 2016 - Present)
- ITSM Content Creator @ Quick Content Limited (October 2014 - Present)
- Associate Analyst @ (November 2021 - August 2023)
- Associate Analyst @ (May 2018 - October 2020)
- Senior Manager, Product Marketing @ (June 2013 - September 2014)
- Senior Analyst @ (May 2011 - June 2013)
- Principal Consultant @ (February 2011 - May 2011)
- Senior Analyst @ (September 2008 - February 2011)
- Senior IT Consultant @ Hynde Consulting (April 2007 - August 2008)
- Principal IT Service Delivery Manager - Product Manager @ (April 2005 - March 2007)
- Head of Operations @ (January 2004 - January 2005)
- Head of IT Asset Management @ (January 2002 - January 2003)
- Senior IT Researcher and Future Business Analyst @ (November 1998 - August 2002)
- Senior Consultant and Project Manager, Finance Consultancy @ (February 1996 - November 1998)
- Senior Auditor and Auditor, Internal Audit @ (September 1990 - February 1996)
Stephen Mann Education
- The University of Sheffield
Bachelor of Arts (Mathematics, Financial Management, Accounting)
1987-1990 - Weston Favell Upper School
Stephen Mann Skills
- Content Marketing
- IT Support
- ITSM
- Governance
- ITIL
- IT Service Management
- IT Strategy
- Service Management
- Portfolio Management
- Social Media
- Customer Service
- Customer Experience
- Customer Satisfaction
- Service Desk
- Incident Management
- Problem Management
- Change Management
- Service Delivery
- Configuration Management
- IT Asset Management
- Software Asset Management
- IT Financial Management
- Blogging
- Presentations
- Report Writing
- Outsourcing
- Stakeholder Management
- Release Management
- IT Operations
- COBIT
- Strategy
- Enterprise Software
- Project Portfolio Management
- Process Improvement
- Management
- SaaS
- Business Intelligence
- Information Technology
- Infrastructure
- Project Management
- IT Management
- Consulting
- Leadership
- Analysis
- Business Strategy
- Sla
- Market Research
- Software as a Service (SaaS)
- Data Analysis
- IT Service Management Tools
- ITSM tool
- Writing
- Technology
- Software as a Service Saas
- Analysts
- Services
- Software as a Service
Stephen Mann Summary
- Stephen Mann, based in Market Deeping, GB, is currently a Principal Analyst and Content Director at ITSM.Tools. Stephen Mann brings experience from previous roles at Quick Content Limited, GigaOm, Ovum and ServiceNow - The Enterprise IT Cloud Company. Stephen Mann holds a 1987 - 1990 Bachelor of Arts in Mathematics, Financial Management, Accounting @ The University of Sheffield. With a robust skill set that includes Content Marketing, IT Support, ITSM, Governance, ITIL and more. Stephen Mann has 2 emails and 1 mobile phone numbers on RocketReach.
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