Stephen Mann Email & Phone Number
Head of Customer Success and Support @ ALIGNMT AI
5 free lookup(s).
Stephen Mann Location
- California, United States
Stephen Mann Work
- 2024 - now Head of Customer Success and Support @
- 2022 - 2024 Vice President - Support @
- 2018 - 2022 Vice President Support @
- 2016 - 2018 Head Of Customer Support @ Onward
- 2015 - 2016 Head of Customer Happiness @
- 2013 - 2014 VP Customer Support @
- 2012 - 2013 Sr. Director of Support and GM Small Business @ Get Satisfaction
- 2009 - 2012 Group Manager - Customer Care - Quicken | Mint.com @
- 2008 - 2012 Director of Customer Advocacy @
- 2004 - 2008 Manager, Technical Support Engineering and Customer Service @
- 1998 - 2002 Customer Care Sr. Specialist @
- 1997 - 1998 Business Development @ Enterprise Networking Systems
Stephen Mann Education
- Virginia Tech
Bachelor of Science
1989 - 1995 - Churchland High School
Stephen Mann Skills
- Change Management
- AI Chatbots
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Chatbot Design
- Chatbots
- Conversational AI
- Scalability
- Customer Satisfaction
- SaaS
- Product Management
- Mobile Devices
- Analytics
- Cross-functional Team Leadership
- User Experience
- Customer Service
- Start-ups
- Technical Support
- Community Management
- Salesforce.com
- Web Applications
- Service Level Agreements
- Technical Writing
- JIRA
- Service Level Management
- Billing Systems
- Zendesk
- RightNow
- Rapid Growth
- Data Aggregation
- Pivotal Tracker
- Mobile
- Offshore Project Management
- Budget Oversight
- Get Satisfaction
- Github
- Leadership
- CRM
- Management
- Business Development
- Project Management
- Budgets
- Scrum
- Strategic Partnerships
- E-commerce
- Go-to-market Strategy
- Strategy
- Program Management
- Enterprise Software
- Vendor Management
- Integration
- Team Leadership
- People Management
- Customer Support
- Strategic Planning
- Business Process Improvement
- Support
- Water Treatment Equipment
- E Commerce
- Start Ups
- Engineering
- Municipal Water Treatment
- Cross Functional Team Leadership
- Waste Water Treatment
- Go to Market Strategy
- Microsoft Office
- Offshore Project
- Industrial Water Treatment
- Cross Functional Team
Stephen Mann Summary
- Stephen Mann, based in California, United States, is currently a Head of Customer Success and Support at ALIGNMT AI. Stephen Mann brings experience from previous roles at Octave, Carbon Health, Onward and Fountain Software. Stephen Mann holds a 1989 - 1995 Bachelor of Science @ Virginia Tech. With a robust skill set that includes Change Management, AI Chatbots, U.S. Health Insurance Portability and Accountability Act (HIPAA), Chatbot Design, Chatbots and more. Stephen Mann has 3 emails and 1 mobile phone numbers on RocketReach.
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Top ALIGNMT AI Employees
Stephen Mann
Head of Customer Success and Support
California, United States
Chris Jones
Head of Business Development
Philadelphia, PA, US
Andreea Bodnari
CEO
New York, NY, US
James Lawrence
First Engineer
Boston, MA, US
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