The George Washington University - School of Business
Master's Certificate (Project Management)
2005-2007
Southern Alberta Institute of Technology
Area Network Technical Analyst (Information Technology)
1993-1994
Mount Royal University 1985-1990
Stephen MacQueen Skills
IT Service Management
ITIL
IT Strategy
IT Management
IT Operations
SharePoint
Project Management
Management
Governance
Team Leadership
Information Technology
Service Management
Change Management
Process Improvement
Business Process
Business Analysis
Databases
Troubleshooting
Project Planning
Incident Management
Integration
Configuration Management
Analysis
Disaster Recovery
Active Directory
Leadership
Enterprise Architecture
Requirements Analysis
Vendor Management
Software Documentation
Business Process Improvement
Problem Solving
MS Project
Project Portfolio Management
Visio
PMO
Service Delivery
ERP
CMDB
Mentoring
Project Delivery
Requirements Gathering
SLA
BMC Remedy
Windows
Team Building
IT Governance
SCADA
ITIL Service Strategy
IT Infrastructure Operations
Program Management
Infrastructure
SQL
Microsoft Excel
Operations
Strategic Planning
Customer Service
Information Security
Stephen MacQueen Summary
Stephen MacQueen, based in Hong Kong, is currently a Projects at Diligised. Stephen MacQueen brings experience from previous roles at Fleet Management Limited, Plaza Premium Group, Veridate Financial Limited and Practicus. Stephen MacQueen holds a 2005 - 2007 Master's Certificate in Project Management @ The George Washington University - School of Business. With a robust skill set that includes IT Service Management, ITIL, IT Strategy, IT Management, IT Operations and more. Stephen MacQueen has 2 emails and 1 mobile phone numbers on RocketReach.
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