2016 -2020 Head of Technical Support Engineering @
2014 -2016 Manager, Client Support Services @ The J.M. Smucker Company (Formerly Big Heart Pet Brands / Del Monte Foods)
2013 -2014 Manager, Bay Area Support Services @ The J.M. Smucker Company (Formerly Big Heart Pet Brands / Del Monte Foods)
2011 -2013 Support Manager @
Stephen Loase Education
San Diego State University-California State University
(Bachelor's degree, Business Administration)
1999-2003
Stephen Loase Skills
Operations Management
Leadership
People Management
IT Service Management
IT Management
Information Technology
IT Operations
Virtualization
Network Security
Technical Support
Troubleshooting
Security
Data Center
Start-ups
Disaster Recovery
Network Administration
VoIP
Mobile Devices
ITIL
Servers
VMware
Active Directory
Enterprise Software
SaaS
Operating Systems
Computer Hardware
Microsoft SQL Server
Cisco Technologies
Windows Server
Microsoft Technologies
VMware ESX
Management
Hardware
Help Desk Support
IT Security Operations
Project Management
Cross-functional Team Leadership
Organizational Leadership
Technical Leadership
Thought Leadership
Staff Utilization
Capacity Utilization
Utilization Management
Stephen Loase Summary
Stephen Loase, based in California, United States, is currently a Sr. Director, Technical Support at Simpplr. Stephen Loase brings experience from previous roles at Zip, Simpplr, Observe.AI and Optimizely. Stephen Loase holds a 1999 - 2003 San Diego State University-California State University. With a robust skill set that includes Operations Management, Leadership, People Management, IT Service Management, IT Management and more. Stephen Loase has 1 emails and 3 mobile phone numbers on RocketReach.
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