Conseiller senior, Gestion des Problèmes Majeurs at National Bank of Canada @ (April 2019 - December 2021)
Conseiller, Gestion des Problèmes Majeurs, GOTI @ (September 2013 - December 2021)
IT Infrastructure Critical Incident Coordinator (Sr. M.I.M) @ (May 2010 - December 2012)
IT Facility Management @ (October 2006 - May 2010)
Problem-Incident-Change Management @ (October 2005 - May 2010)
Stephen Lapierre Skills
ITIL
IT Service Management
Service Delivery
IT Outsourcing
Incident Management
Service Management
Sla
IT Strategy
IT Operations
Outsourcing
IT Management
Service Desk
Service Improvement
PMO
ITIL Certified
HP
VMware
Active Directory
System Deployment
Data Center
Stephen Lapierre Summary
Stephen Lapierre, based in Longueuil, QC, CA, is currently a Conseiller sénior, SRE at National Bank of Canada. Stephen Lapierre brings experience from previous roles at National Bank of Canada and CSC. With a robust skill set that includes ITIL, IT Service Management, Service Delivery, IT Outsourcing, Incident Management and more. Stephen Lapierre has 3 emails and 1 mobile phone numbers on RocketReach.
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