Customer Success Manager @ (January 2025 - February 2026)
Technical Account Manager @ (March 2024 - February 2025)
Customer Success Engineer @ (May 2022 - March 2024)
Customer Support Engineer @ (November 2021 - May 2022)
Certification Program in IT Security @ (August 2021 - November 2021)
Customer Success Specialist @ (January 2021 - August 2021)
Stephen Irby Education
Texas A&M University-Kingsville
Bachelor's degree (PSYCHOLOGY)
2015-2019
William J. Brennan
High School Diploma
2011-2015
Stephen Irby Skills
Microsoft Azure
AWS Identity and Access Management (AWS IAM)
SOAR
IT Integration
Information Technology
Troubleshooting
Training
Risk Management
Customer Relationship Management (CRM)
Salesforce.com
Cloud Security
Cloud Applications
Engineering
Data Analysis
IDS
IPS
Windows
Third Party Relationships
Security
Team Management
Customer Retention
Software as a Service (SaaS)
Platform as a Service (PAAS)
Product Management
Customer Satisfaction
Information Security
Technical Support
Client Services
Operations Management
Business Development
Product Knowledge
Customer Experience
Sales
Amazon Web Services (AWS)
Leadership
Teamwork
Team Leadership
Customer Service
Teaching
Skilled Multi-tasker
Microsoft Word
Microsoft PowerPoint
Cybersecurity
Linux
Networking
Kubernetes
Docker Products
GitHub
Python (Programming Language)
Trend Micro Apex One SAS
Stephen Irby Summary
Stephen Irby, based in Dallas, TX, US, is currently a Sr. CX Technical Advisor at TrendAI. Stephen Irby brings experience from previous roles at Responsive, Qualys and TrendAI. Stephen Irby holds a 2015 - 2019 Bachelor's degree in PSYCHOLOGY @ Texas A&M University-Kingsville. With a robust skill set that includes Microsoft Azure, AWS Identity and Access Management (AWS IAM), SOAR, IT Integration, Information Technology and more. Stephen Irby has 2 emails and 4 mobile phone numbers on RocketReach.
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