Stephen Hodson's Location

Zürich, ZH, CH

Stephen Hodson's Work

  • Senior Director, Global Service @ Thermo Fisher Scientific
  • Senior Consultant - Noventum Service Management @ SGH-Services and Noventum Service Management
  • Director Customer Care, EMEA @ BIO - RAD LABORATORIES, INC.
  • Global Head of Service @ Tecan
  • Director of Customer Service, Europe @ Abbott
  • DIrector, Global Customer Service @ Abbott
  • Customer Service Director, EMEA @ Abbott
  • Manager Customer Service @ Abbott
  • Manager, Region Customer Service Manager @ Abbott Diagnostics, Central, Eastern Europe, Middle East & Africs

Stephen Hodson's Education

  • MBA and Electrical & Electronics (E&E)

    Master of Business Administration (MBA)

    1997 - 2000
  • Southampton College of Higher Education

    HNC (EE - Electronics & Electrical Engineering)

    1979 - 1982
  • Shirley Warren Secondary School

Stephen Hodson's Skills

  • Customer Service
  • Leading transformational change
  • Customer Experience
  • Customer Engagement
  • Customer Satisfaction
  • Strategic Leadership
  • Global Service Management
  • Revenue & Profit Growth
  • P&L Management
  • Medical Devices

Stephen Hodson's Summary

Stephen Hodson, based in Zürich, ZH, CH, is currently a Senior Director, Global Service at Thermo Fisher Scientific, bringing experience from previous roles at SGH-Services and Noventum Service Management, BIO - RAD LABORATORIES, INC., Tecan, Global and Abbott Diagnostics, Europe. Stephen Hodson holds a 1997 - 2000 Master of Business Administration (MBA) @ MBA and Electrical & Electronics (E&E). With a robust skill set that includes Customer Service, Leading transformational change, Customer Experience, Customer Engagement, Customer Satisfaction and more, Stephen Hodson contributes valuable insights to the industry. Stephen Hodson has 3 emails on RocketReach.
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