Stephen Hodson Location
Zurich, Switzerland
Stephen Hodson Work
- 2020 - now Senior Director, Global Service @ Thermo Fisher Scientific
- 2019 - now Senior Consultant - Noventum Service Management @ SGH-Services and Noventum Service Management
- 2018 - 2019 Director Customer Care, EMEA @ BIO - RAD LABORATORIES, INC.
- 2016 - 2018 Global Head of Service @ Tecan
- 2012 - 2015 Director of Customer Service, Europe @ Abbott
- 2010 - 2012 DIrector, Global Customer Service @ Abbott
- 2006 - 2010 Customer Service Director, EMEA @ Abbott
- 2000 - 2005 Manager Customer Service @ Abbott
- 1995 - 1999 Manager, Region Customer Service Manager @ Abbott Diagnostics, Central, Eastern Europe, Middle East & Africs
Stephen Hodson Education
- MBA and Electrical & Electronics (E&E)
Master of Business Administration (MBA)
1997 - 2000 - Southampton College of Higher Education
HNC (EE - Electronics & Electrical Engineering)
1979 - 1982 - Shirley Warren Secondary School
Stephen Hodson Skills
- Customer Service
- Leading transformational change
- Customer Experience
- Customer Engagement
- Customer Satisfaction
- Strategic Leadership
- Global Service Management
- Revenue & Profit Growth
- P&L Management
- Medical Devices
Stephen Hodson Summary
Stephen Hodson, based in Zurich, Switzerland, is currently a Senior Director, Global Service at Thermo Fisher Scientific. Stephen Hodson brings experience from previous roles at SGH-Services and Noventum Service Management, BIO - RAD LABORATORIES, INC., Tecan, Global and Abbott Diagnostics, Europe. Stephen Hodson holds a 1997 - 2000 Master of Business Administration (MBA) @ MBA and Electrical & Electronics (E&E). With a robust skill set that includes Customer Service, Leading transformational change, Customer Experience, Customer Engagement, Customer Satisfaction and more. Stephen Hodson has 3 emails and 1 mobile phone numbers on RocketReach.
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