Stephen Harland Email & Phone Number
Platform Scalability and Performance Lead @ SNUG Board
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Stephen Harland Location
- Melbourne, VIC, AU
Stephen Harland Work
- Platform Scalability and Performance Lead @ (January 2025 - Present)
- ServiceNow Architect @ (January 2022 - Present)
- Director, Technology Strategy and Transformation @ (May 2021 - May 2024)
- ServiceNow Platform Lead @ (August 2016 - May 2021)
- IT Service Management Consultant @ (January 2013 - August 2016)
- ITIL Process SME (Configuration Management) - National Australia Bank @ (May 2011 - January 2013)
- Lead Business Analyst (Service Management Technology) @ (March 2010 - April 2011)
- Service Transition Delivery Manager, Problem Manager, Release Manager NHS @ (September 2008 - February 2010)
- Deutsche Bank - Process Architect @ (June 2008 - September 2008)
- Senior Process Consultant @ (February 2008 - June 2008)
- ITIL Process Workstream Lead - HBOS @ (October 2007 - February 2008)
- Process Control Lead - Accenture at the London Stock Exchange @ (April 2006 - September 2007)
Stephen Harland Education
- Deakin University
Information Technology (Hon) (IT)
2001-2003 - Girton Grammar School 1995-2000
Stephen Harland Skills
- Requirements Gathering
- Change Management
- ServiceNow
- IT Service Management
- Release Management
- Consultancy
- IT Transformation
- ITIL V3
- Goats
- Service now.com
- Service Improvement
- Configuration Management
- System Deployment
- Hp Service Center
- Transition Management
- IT Governance
- Governance
- IT Outsourcing
- Enterprise Architecture
- Iso20000
- Information Technology
- Technology
- Service Desk
- Services
- Process Development
- Business Analysis
- Problem Management
- Project Delivery
- Process Consulting
- Outsourcing
- Process Engineering
- Process Management
- IT Strategy
- Sla
- Customer Service
- ITIL Certified
- CMDB
- Incident Management
- CMM
- SDLC
- Service Delivery
- ITIL
- Solution Architecture
- Program Management
- Service Transition
- COBIT
- ISO 20000
- Business Process Design
- Requirements Analysis
- BMC Remedy
- IT Operations
- Service Management
Stephen Harland Summary
- Stephen Harland, based in Melbourne, VIC, AU, is currently a Platform Scalability and Performance Lead at SNUG Board. Stephen Harland brings experience from previous roles at ANZ, Deloitte, Transurban and Australia Post. Stephen Harland holds a 2001 - 2003 Information Technology (Hon) in IT @ Deakin University. With a robust skill set that includes Requirements Gathering, Change Management, ServiceNow, IT Service Management, Release Management and more. Stephen Harland has 3 emails and 2 mobile phone numbers on RocketReach.
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