SNUG Board Information

Since ServiceNow was established, local ServiceNow User Groups (SNUGs) have played a vital role in community networking, best practice sharing, brand advocacy and use case expansion of the ServiceNow platform. SNUGs are inherently local – how they operate, convene and communicate differs by SNUG. To aggregate the perspective of the SNUG community, and to help ServiceNow prioritize community feedback, the SNUG Board was established by Bill McDermott in 2024.