2012 -
2012 Enterprise Global Project Manager (VUI and IVR) @ Verizon Business, Inc.
2011 -
2011 Genesys Project Manager (Contract) @ Automatic Data Processing (ADP), Inc.
2006 -
2006 Project Lead and Analyst (Contract) @
2005 -
2005 IVR Project Manager (Contract) @
2002 -
2005 IVR Project Manager @ Emplolyment Security Commision of North Carolina
Stephen Entin Education
University of Northern Colorado
Bachelor's Degree (Biology and Chemistry)
1978
-
1981
Stephen Entin Skills
Sales
Cloud Computing
Microsoft Excel
Change Management
Business Analysis
Project Management
Construction
MS Project
SDLC
Idea Incubation
GCP
Pharmaceutical Industry
CTMS
Software Project Management
Vui Design
Ivr/Pbx/Acd/Cti
CTI
Genesys
IVR
Call Center
ACD
Telephony
Requirements Analysis
Servers
Automation
Avaya
VoIP
Workforce Management
PBX
SIP
Call Routing
Telecommunications
Customer Experience
Nuance
Application Development
Integration
Speech Recognition
Deployment
Cisco
Portals
Architecture
Pre Sales
Requirements Gathering
Customer Relations
Program Management
Process Development
Software Development
ITIL
Product Management
Contact Centre
RFP
Outbound
Visio
Databases
Unix
Cisco Icm
Stephen Entin Summary
Stephen Entin, based in Arvada, CO, US, is currently a Avaya Genesys IVR Project Manager at Zitro Consulting, LLC. Stephen Entin brings experience from previous roles at Verizon Business, Inc., Automatic Data Processing (ADP), Inc., MoneyGram International and Great-West Life. Stephen Entin holds a 1978 - 1981 Bachelor's Degree in Biology and Chemistry @ University of Northern Colorado. With a robust skill set that includes Sales, Cloud Computing, Microsoft Excel, Change Management, Business Analysis and more. Stephen Entin has 1 emails and 1 mobile phone numbers on RocketReach.
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