Stephen Cook Email & Phone Number
GVP, Head of Global Customer Success and Account Management @ Vonage
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Stephen Cook Location
- Rochester, NY, US
Stephen Cook Work
- GVP, Head of Global Customer Success and Account Management @ (June 2026 - Present)
- Global Vice President of Customer Success and Account Management @ (July 2025 - Present)
- Vice President of Account Management @ (January 2024 - July 2025)
- Sr. Director, Global Customer Success @ (October 2021 - January 2024)
- Sr. Director, Global Customer Engagement @ (July 2020 - November 2021)
- Director, Global Customer Engagement @ (February 2020 - July 2020)
- Director of Customer Success @ (July 2018 - March 2020)
- Senior Manager, Customer Success @ (September 2017 - July 2018)
- Senior Manager, Customer Success, Eastern U.S. and Canada @ (October 2016 - September 2017)
- Manager, Global Account Management @ (February 2013 - October 2016)
- Project Manager @ (April 2011 - April 2013)
- Sales Account Manager @ Callfinity (May 2009 - May 2011)
- Accounts Receivable Accountant @ (October 2008 - May 2009)
- New Client Specialist @ (April 2007 - October 2008)
- Channel Manager @ (July 2006 - April 2007)
Stephen Cook Education
- St. Bonaventure University
Bachelor of Business Administration (Business)
2002-2006 - The Aquinas Institute of Rochester 1998-2002
Stephen Cook Skills
- Renewals
- Solution Selling
- Bookings
- Performance Reviews
- C-Level Relationships
- Customer Success
- Telecommunications
- Account Management
- Management
- Cloud Computing
- VoIP
- Salesforce.com
- Project Management
- Managed Services
- Sales
- Start-ups
- Integration
- Customer Service
- Call Center
- Business Intelligence
- Call Centers
- Networking
- Team Leadership
- Interpersonal Communication Abilities
- Sales Management
- Sales Operations
- Cross-functional Team Leadership
- Leadership
- Customer Satisfaction
- Process Improvement
- Strategic Planning
- Voice over IP (VoIP)
- Contact Centers
- Executive Leadership
- Security Information and Event Management (SIEM)
- Cybersecurity
- Business Relationship Management
- Governance, Risk Management, and Compliance (GRC)
- Start Ups
- Cross Functional Team Leadership
- Project Planning
- Voice Over Ip Voip
- Voice Over Ip
Stephen Cook Summary
- Stephen Cook, based in Rochester, NY, US, is currently a GVP, Head of Global Customer Success and Account Management at Vonage. Stephen Cook brings experience from previous roles at Vonage, Securonix and 8x8. Stephen Cook holds a 2002 - 2006 Bachelor of Business Administration in Business @ St. Bonaventure University. With a robust skill set that includes Renewals, Solution Selling, Bookings, Performance Reviews, C-Level Relationships and more. Stephen Cook has 1 emails on RocketReach.
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