Stephen Cook Email & Phone Number
Head of Global Customer Success and Account Management @ Vonage
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Stephen Cook Location
- Rochester, NY, US
Stephen Cook Work
- 2026 -now Head of Global Customer Success and Account Management @
- 2025 -now Global Vice President of Customer Success and Account Management @
- 2024 -2025 Vice President of Account Management @
- 2021 -2024 Sr. Director, Global Customer Success @
- 2020 -2021 Sr. Director, Global Customer Engagement @
- 2020 -2020 Director, Global Customer Engagement @
- 2018 -2020 Director of Customer Success @
- 2017 -2018 Senior Manager, Customer Success @
- 2016 -2017 Senior Manager, Customer Success, Eastern U.S. and Canada @
- 2013 -2016 Manager, Global Account Management @
- 2011 -2013 Project Manager @
- 2009 -2011 Sales Account Manager @ Callfinity
- 2008 -2009 Accounts Receivable Accountant @
- 2007 -2008 New Client Specialist @
- 2006 -2007 Channel Manager @
Stephen Cook Education
- Saint Bonaventure University
Bachelor of Business Administration, Business (Business)
2002-2006 - The Aquinas Institute of Rochester 1998-2002
Stephen Cook Skills
- Renewals
- Solution Selling
- Bookings
- Performance Reviews
- C-Level Relationships
- Customer Success
- Telecommunications
- Account Management
- Management
- Cloud Computing
- VoIP
- Salesforce.com
- Project Management
- Managed Services
- Sales
- Start-ups
- Integration
- Customer Service
- Call Center
- Business Intelligence
- Call Centers
- Networking
- Team Leadership
- Interpersonal Communication Abilities
- Sales Management
- Sales Operations
- Cross-functional Team Leadership
- Leadership
- Customer Satisfaction
- Process Improvement
- Strategic Planning
- Voice over IP (VoIP)
- Contact Centers
- Executive Leadership
- Security Information and Event Management (SIEM)
- Cybersecurity
- Business Relationship Management
- Governance, Risk Management, and Compliance (GRC)
- Start Ups
- Cross Functional Team Leadership
- Project Planning
- Voice Over Ip Voip
- Voice Over Ip
Stephen Cook Summary
- Stephen Cook, based in Rochester, NY, US, is currently a Head of Global Customer Success and Account Management at Vonage. Stephen Cook brings experience from previous roles at Vonage, Securonix and 8x8. Stephen Cook holds a 2002 - 2006 Bachelor of Business Administration, Business in Business @ Saint Bonaventure University. With a robust skill set that includes Renewals, Solution Selling, Bookings, Performance Reviews, C-Level Relationships and more. Stephen Cook has 3 emails on RocketReach.
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