Stephane Leclercq Email & Phone Number
Senior Delivery Manager @ HELPLINE
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Stephane Leclercq Location
- Angers, FR
Stephane Leclercq Work
- 2015 -now Senior Delivery Manager @
- 2014 -2016 RPS @
- 2011 -2013 Team Manager and CSO @ Stream Global Services
- 2009 -2010 Chef de groupe @
- 2008 -2009 chef de projet service client @ Virgin Mobile France
- 2007 -2008 Chef de projet service client @
- 2000 -2007 Ingénieur Projet @ Team Partners Group
- 1999 -2000 Chef de projets MOE-CRM and GED @
- 1995 -1999 Chef de projets département organisation et méthode @
Stephane Leclercq Education
- Université Paris Nanterre
DEUG (SHC)
1991-1993
Stephane Leclercq Skills
- Data Warehousing
- Team Management
- Telecommunications
- Outsourcing
- Call Centers
- Customer Experience
- Management
- Change Management
- Project Management
- ITIL
- CRM
- Mobile Devices
- IT Service Management
- Pre-sales
- VoIP
- IT Outsourcing
- Customer Service
- Customer Satisfaction
- Linux
- Gestion d'équipe
- Centres d'appel
- Gestion de projet
- Télécommunications
- Expérience client
- Contact Centers
- Appareils mobiles
- Centre d'appel
- Service client
- Avant-vente
- Centre d’appel
- Gestion de la relation client (CRM)
- Gestion d’équipe
- Voix sur IP (VoIP)
- Centre Dappel
- Voix Sur Ip Voip
- Avant Vente
- Gestion De La Relation Client Crm
- Pre Sales
- Gestion De La Relation Client
- Voix Sur Ip
Stephane Leclercq Summary
- Stephane Leclercq, based in Angers, FR, is currently a Senior Delivery Manager at HELPLINE. Stephane Leclercq brings experience from previous roles at Sitel France, Stream Global Services, Bouygues Telecom and Virgin Mobile France. Stephane Leclercq holds a 1991 - 1993 DEUG in SHC @ Université Paris Nanterre. With a robust skill set that includes Data Warehousing, Team Management, Telecommunications, Outsourcing, Call Centers and more. Stephane Leclercq has 1 emails and 2 mobile phone numbers on RocketReach.
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