Stéphane Imbert Email & Phone Number
Senior Manager, Customer Relations @ VIA Rail Canada
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Stéphane Imbert Location
- Toronto, ON, CA
Stéphane Imbert Work
- 2021 - now Senior Manager, Customer Relations @
- 2016 - 2021 Manager Customer Experience, Stations @
- 2011 - 2016 Manager Customer Experience, On Train Services @
- 2009 - 2011 Assistant Director, Housekeeping @
- 2008 - 2009 Assistant Front Office Manager at the Royal York Hotel @
- 2007 - 2008 Guest Relations Manager (InterContinental Toronto Centre) @
- 2005 - 2007 Reception Manager (The Fairmont Royal York Hotel) @
- 2004 - 2005 Customer Service Representative @
- 1998 - 2004 International Ambassador @
- 1997 - 1997 Front Office Supervisor (Hôtel Novotel Val Thorens) @
- 1995 - 1997 Housekeeping Supervisor (Hôtel Sofitel Paris, Porte de Sêvres) @
- 1994 - 1995 Front Desk Receptionist and Night Auditor (Hôtel Sofitel Paris Porte de Sêvres) @
- 1993 - 1994 Front Desk Receptionist (New York Hotel, Disneyland Paris) @
Stéphane Imbert Education
- Université Paul Valéry - Montpellier III 1991 - 1993
- Lycée Alphonse Daudet, Nîmes, France
Baccalauréat (Languages, Philosophy, History and Literature)
1989 - 1991
Stéphane Imbert Skills
- Hotels
- Rooms Division
- Hospitality Management
- Hospitality Industry
- Hotel Management
- Customer Service
- Catering
- Hospitality
- Management
- Budgets
- Customer Satisfaction
- Front Office
- Tourism
- Forecasting
- Micros
- Resorts
- Project Planning
- Coaching
- Cost Control
- Team Building
- Yield Management
- Banquets
- Guest Service Management
- Food & Beverage
- Restaurants
- Property Management Systems
- Menu Development
- Concierge Services
- Leadership
- Employee Engagement
- Revenue Analysis
- Time Management
- Pre-opening
- Event Management
- Payroll
- Negotiation
- Fine Dining
- Opera
- Hiring
- Hotel Booking
- Sales
- Restaurant Management
- Facilities Management
- Purchasing
- Opening Hotels
- OnQ
- Pre-opening experience
- Reservation
- Process Scheduler
- Employee Training
- Ots
- Food and Beverage
- Pre Opening Experience
- Pre Opening
Stéphane Imbert Summary
- Stéphane Imbert, based in Toronto, ON, CA, is currently a Senior Manager, Customer Relations at VIA Rail Canada. Stéphane Imbert brings experience from previous roles at VIA Rail Canada and Fairmont Hotels & Resorts. Stéphane Imbert holds a 1991 - 1993 Université Paul Valéry - Montpellier III. With a robust skill set that includes Hotels, Rooms Division, Hospitality Management, Hospitality Industry, Hotel Management and more. Stéphane Imbert has 2 emails and 1 mobile phone numbers on RocketReach.
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