Stéphane Imbert Email & Phone Number
Senior Manager, Customer Relations @ VIA Rail Canada
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Stéphane Imbert Location
- Toronto, ON, CA
Stéphane Imbert Work
- Senior Manager, Customer Relations @ (July 2021 - Present)
- Manager Customer Experience, Stations @ (February 2016 - July 2021)
- Manager Customer Experience, On Train Services @ (September 2011 - January 2016)
- Assistant Director, Housekeeping @ (August 2009 - September 2011)
- Assistant Front Office Manager at the Royal York Hotel @ (May 2008 - August 2009)
- Guest Relations Manager (InterContinental Toronto Centre) @ (April 2007 - May 2008)
- Reception Manager (The Fairmont Royal York Hotel) @ (June 2005 - April 2007)
- Customer Service Representative @ (January 2004 - January 2005)
- International Ambassador @ (January 1998 - November 2004)
- Front Office Supervisor (Hôtel Novotel Val Thorens) @ (January 1997 - November 1997)
- Housekeeping Supervisor (Hôtel Sofitel Paris, Porte de Sêvres) @ (November 1995 - January 1997)
- Front Desk Receptionist and Night Auditor (Hôtel Sofitel Paris Porte de Sêvres) @ (September 1994 - November 1995)
- Front Desk Receptionist (New York Hotel, Disneyland Paris) @ (March 1993 - September 1994)
Stéphane Imbert Education
- Université de Montpellier Paul-Valéry 1991-1993
- Lycée Alphonse Daudet, Nîmes, France
Baccalauréat (Languages, Philosophy, History and Literature)
1989-1991
Stéphane Imbert Skills
- Hotels
- Rooms Division
- Hospitality Management
- Hospitality Industry
- Hotel Management
- Customer Service
- Catering
- Hospitality
- Management
- Budgets
- Customer Satisfaction
- Front Office
- Tourism
- Forecasting
- Micros
- Resorts
- Project Planning
- Coaching
- Cost Control
- Team Building
- Yield Management
- Banquets
- Guest Service Management
- Food & Beverage
- Restaurants
- Property Management Systems
- Menu Development
- Concierge Services
- Leadership
- Employee Engagement
- Revenue Analysis
- Time Management
- Pre-opening
- Event Management
- Payroll
- Negotiation
- Fine Dining
- Opera
- Hiring
- Hotel Booking
- Sales
- Restaurant Management
- Facilities Management
- Purchasing
- Opening Hotels
- OnQ
- Pre-opening experience
- Reservation
- Process Scheduler
- Employee Training
- Ots
- Food and Beverage
- Pre Opening Experience
- Pre Opening
Stéphane Imbert Summary
- Stéphane Imbert, based in Toronto, ON, CA, is currently a Senior Manager, Customer Relations at VIA Rail Canada. Stéphane Imbert brings experience from previous roles at VIA Rail Canada and Fairmont Hotels & Resorts. Stéphane Imbert holds a 1991 - 1993 Université de Montpellier Paul-Valéry. With a robust skill set that includes Hotels, Rooms Division, Hospitality Management, Hospitality Industry, Hotel Management and more. Stéphane Imbert has 2 emails and 1 mobile phone numbers on RocketReach.
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