Susan Williams Email
General Manager, Eastern Canada @ VIA Rail Canada
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Susan Williams Location
- Halifax Regional Municipality, NS, CA
Susan Williams Work
- 2015 -now General Manager, Eastern Canada @
- 2012 -2015 Regional General Manager- Central @
- 2010 -2012 Director Customer Experience, SWO and Western Services @
- 2006 -2010 Director Customer Experience, Eastern Services @
- 1998 -2006 Senior Manager, Client Services @ Convergys
Susan Williams Education
- Mount Saint Vincent University
(Business Administration, Management, Business Administration And Management)
2000-2005 - Canadian Tourism Institute
(Tourism, Management, Hospitality, Hospitality And Tourism)
1986-1987
Susan Williams Skills
- Organizational Leadership
- Customer Experience
- Customer Service
- Operations Management
- Process Improvement
- Change Management
- Team Leadership
- Project Management
- Communication
- Business Continuity
- Growth Strategies
- Coaching
- Transportation
- Rail
- Sales Management
- Social Media
- Marketing
- Organizational
- Leadership
- Customer Relationship Management Crm
- Team Building
- Customer Relations
- Customer Satisfaction
- Business Analysis
- Strategic Planning
- Budgeting
- Contact Centers
- Customer Centric Solutions
- Financial Analysis
- Management
- Performance Management
- Customer Relationship Management
Susan Williams Summary
- Susan Williams, based in Halifax Regional Municipality, NS, CA, is currently a General Manager, Eastern Canada at VIA Rail Canada. Susan Williams brings experience from previous roles at VIA Rail Canada and Convergys. Susan Williams holds a 2000 - 2005 Mount Saint Vincent University. With a robust skill set that includes Organizational Leadership, Customer Experience, Customer Service, Operations Management, Process Improvement and more. Susan Williams has 1 emails on RocketReach.
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