Stephane Giguere Email & Phone Number
Senior Principal Consultant, Technical Delivery Lead @ Genesys
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Stephane Giguere Location
- Ontario, Canada
Stephane Giguere Work
- Senior Principal Consultant, Technical Delivery Lead @ (February 2025 - Present)
- Principal Consultant @ (June 2021 - February 2025)
- Genesys Senior Solutions Architect @ (October 2020 - June 2021)
- Genesys Senior Solutions Architect @ (January 2012 - October 2020)
- Senior CTI Systems Analyst and Integrator and Architect @ (March 2003 - December 2011)
- Training Specialist on Genesys and Elix Products and CTI Integration Services @ (January 2000 - March 2003)
- Service Account Representative @ (January 1998 - January 2000)
- Bilingual Technical Support Representative @ (January 1992 - January 1998)
- Training Specialist @ (January 1995 - January 1995)
Stephane Giguere Education
- University of Ottawa
Bachelor of Science (BSc) (Computer Science)
1993-1997 - Charles Garnier
High School
1989-1993
Stephane Giguere Skills
- API Development
- Amazon Connect
- Analytical Skills
- Application Configuration
- Architecture
- Avaya
- Business Requirements
- CTI
- Call Center Development
- Call Centers
- Call Routing
- Cloud Computing
- Communication
- Consultation
- Contact Center Strategy
- Contact Center as a Service (CCaaS)
- Contact Centers
- Contact Centre
- Documentation
- E-services
- Five9
- Genesys
- Genesys Cloud
- IVR
- Integration
- Knowledge Sharing
- Problem Solving
- Professional Services
- Requirements Gathering
- SIP
- Solution Architecture
- Teamwork
- Technical Documentation
- Technical Solution Design
- Telecommunications
- Telephony
- Training Documentation
- Troubleshooting
- Unified Communications
- VoIP
Stephane Giguere Summary
- Stephane Giguere, based in Ontario, Canada, is currently a Senior Principal Consultant, Technical Delivery Lead at Genesys. Stephane Giguere brings experience from previous roles at Online Business Systems, Avtex Solutions, LLC and Aria Solutions. Stephane Giguere holds a 1993 - 1997 Bachelor of Science (BSc) in Computer Science @ University of Ottawa. With a robust skill set that includes API Development, Amazon Connect, Analytical Skills, Application Configuration, Architecture and more. Stephane Giguere has 1 emails and 1 mobile phone numbers on RocketReach.
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