Stefka Ruseva's Location
Sofia, BG
Stefka Ruseva's Work
- Global Operations Manager @ OnProcess Technology
- Senior Supervisor - SAP Ariba and Shared projects @ OnProcess Technology
- Supervisor - Cisco project @ OnProcess Technology
- CSR Operations Agent - Cisco project @ OnProcess Technology
- Helpdesk Analyst @ HCLTech - Telecom, Media & Entertainment
- Technical support representative - Moneygram project @ Sitel Group
- Manager of the restaurant @ “Vrachovski” EOOD, “Ahead 2013” EOOD
- Financial Consultant @ "Consent" EAD (until March 2011. Owned company of KD Group)
- Team Leader, Small Business companies @ A1 Telekom Austria AG
- Customer Service Representative, Residential Customer service, VIP customers and Corporate clients @ A1 Telekom Austria AG
Stefka Ruseva's Education
- SoftUni Digital
(Digital Marketing)
2019 - 2020 - Software University (softuni.bg)
(Agile Software Development with Scrum)
2018 - 2019 - Sofia University St. Kliment Ohridski
Master’s Degree (Psychology)
2006 - 2010
- South-West University “Neofit Rilski” - Blagoevgrad
Bachelor’s Degree (Psychology)
2001 - 2005 - 137 Secondary Language School “Angel Kanchev”
High School (Language school)
1993 - 2000
Stefka Ruseva's Skills
- Call Centers
- Customer Experience
- Telecommunications
- Customer Service
- Customer Satisfaction
- Team Leadership
- Troubleshooting
- Technical Support
- Communication
- Teamwork
Stefka Ruseva's Summary
Stefka Ruseva, based in Sofia, BG, is currently a Global Operations Manager at OnProcess Technology, bringing experience from previous roles at OnProcess Technology and C3i Europe. Stefka Ruseva holds a 2019 - 2020 SoftUni Digital. With a robust skill set that includes Call Centers, Customer Experience, Telecommunications, Customer Service, Customer Satisfaction and more, Stefka Ruseva contributes valuable insights to the industry. Stefka Ruseva has 2 emails on RocketReach.
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