Vice President of Member Support @ (February 2022 - September 2025)
Vice President of Global Consumer Care @ (September 2016 - February 2022)
Director of Delivery Assurance, Distributed Infrastructure @ (January 2015 - September 2016)
Director of Operations, Global Service Delivery @ (July 2013 - January 2015)
Director of Customer Experience @ (June 2011 - July 2013)
Managing Consultant @ (January 2009 - June 2011)
Business Consulting Services @ (January 2008 - February 2009)
Senior Manager - Quality, Process and Reporting @ (December 2003 - January 2008)
Performance Manager @ (February 1997 - October 2003)
Stacie Parrish Education
Duke University - The Fuqua School of Business
Certification (Executive Education)
2007-2007
Villanova University
Certification (Six Sigma - Green Belt)
2007-2007
Southern Illinois University, Carbondale
BA (Education and Business Administration)
1992-1997
Stacie Parrish Skills
AI Transformation
Analysis
Analytics
BPO
Business Analysis
Business Intelligence
Business Process
Business Process Improvement
Business Strategy
Business Transformation
CRM
Call Center
Call Centers
Change Management
Coaching
Consulting
Contact Center BPO
Contact Centers
Customer Experience
Customer Lifecycle Management
Customer Retention
Customer Satisfaction
Customer Service
Employee Training
Enterprise Software
Global Operations
Healthcare
Human Resources
Leadership
Leadership Development
Management
Management Consulting
Operations Management
Outsourcing
P
P&L Management
Performance Management
Process Improvement
Program Management
Project Management
Quality Assurance
Retail
Sales
Salesforce.com
Six Sigma
Start-ups
Strategic Planning
Strategy
Team Building
Team Leadership
Team Management
Telecommunications
Training
Vendor Management
Workforce Management
Stacie Parrish Summary
Stacie Parrish, based in Texas, United States, is currently a Vice President, Head of Customer Care at Cotality. Stacie Parrish brings experience from previous roles at Water Babies Global, Fidelis CX Advisors LLC, ID.me and Equifax. Stacie Parrish holds a 2007 - 2007 Certification in Executive Education @ Duke University - The Fuqua School of Business. With a robust skill set that includes AI Transformation, Analysis, Analytics, BPO, Business Analysis and more. Stacie Parrish has 3 emails and 2 mobile phone numbers on RocketReach.
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