Associate Director customer Success (APAC and EMEA) @ (February 2025 - July 2025)
Sr.Manager Customer Success @ (September 2022 - February 2025)
Program Manager Customer Experience @ (February 2022 - October 2022)
Customer Support Manager @ (April 2019 - February 2022)
Customer Support Engineer @ (August 2018 - April 2019)
Technical Sales Manager @ Skill-Lync (July 2017 - April 2018)
Srinivasan Mohan Education
Holycross Engineering College - India
Bachelor's degree (Mechanical Engineering)
2012-2016
Srinivasan Mohan Skills
Account Management
Analytical Skills
Asana
AutoCAD
Business Process Management
Business Reviews
CATIA
Client Coordination
Client Development
Client Prospecting
Client Relations
Client Requirements
Client Services
Computer-Aided Design (CAD)
Consultative Selling
Consulting
Cost Management
Cross-functional Coordination
Cross-functional Team Leadership
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Loyalty
Customer Relations
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Delivery Management
Department Budget Management
Department Management
Enterprise Solution Design
Executive Relationships
Executive Reporting
Executive Reports
Fluid Mechanics
Key Account Management
Leadership
Management
Matlab
Mechanical Engineering
Microsoft Excel
Microsoft Office
Onboarding
OpenFOAM
Operations
Operations Management
Outcome focused
PnL Management
Post-Sales
Presales
Presentations
Problem Solving
Product Adoption
Product Design
Product Knowledge
Program Management
Project Coordination
Project Delivery
Project Management
Project Planning
Project Plans
Python
Python (Programming Language)
Relationship Building
Research
Revenue Recognition
Sales Management
Sales Presentations
Sales Target Management
Service Delivery Management
Siemens NX
Software as a Service (SaaS)
SolidWorks
Stakeholder Management
Strategic Accounts
Strategy
Team Building
Team Leadership
Teamwork
Time Management
Timeline Management
Voice of the Customer
Srinivasan Mohan Summary
Srinivasan Mohan, based in Chennai, TN, IN, is currently a Sr. Customer Success Manager at Gigamon. Srinivasan Mohan brings experience from previous roles at Simplilearn and Skill-Lync. Srinivasan Mohan holds a 2012 - 2016 Bachelor's degree in Mechanical Engineering @ Holycross Engineering College - India. With a robust skill set that includes Account Management, Analytical Skills, Asana, AutoCAD, Business Process Management and more. Srinivasan Mohan has 1 emails on RocketReach.
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