Sorin Olteanu Email & Phone Number
Technical Support Manager - Office Timeline @ Lucen Software
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Sorin Olteanu Location
- Romania
Sorin Olteanu Work
- Technical Support Manager - Office Timeline @ (January 2016 - Present)
- Supervisor @ (February 2014 - January 2016)
- Servicedesk Analyst @ (May 2013 - November 2013)
- Network Administrator @ Internet Expres London (June 2009 - March 2012)
Sorin Olteanu Education
- FEAA
Marketing/Marketing Management (General)
2005-2009
Sorin Olteanu Skills
- ITIL
- ITIL v3 Foundations Certified
- ITIL Continual Service Improvement
- ITIL Service Operations
- ITIL Service Strategy
- Management
- IT Service Management
- Windows 7
- Troubleshooting
- Service Desk
- Customer Service
- Technical Support
- Siebel Administrator
- Windows XP
- B2B
- Team Leadership
- Networking
- Data Center
- IT Management
- Team Management
- Analytical Skills
- Call Center Administration
- Call Center Development
- Communication
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service Management
- Customer Success
- Customer Support
- IT Operations
- IT Outsourcing
- Incident Management
- People Management
- Sales Operations
- Service Delivery
- Training
- Project Management
- Microsoft Excel
- Public Speaking
- Cisco Technologies
- Sales
Sorin Olteanu Summary
- Sorin Olteanu, based in Romania, is currently a Technical Support Manager - Office Timeline at Office Timeline. Sorin Olteanu brings experience from previous roles at SCC and Internet Expres London. Sorin Olteanu holds a 2005 - 2009 Marketing/Marketing Management in General @ FEAA. With a robust skill set that includes ITIL, ITIL v3 Foundations Certified, ITIL Continual Service Improvement, ITIL Service Operations, ITIL Service Strategy and more. Sorin Olteanu has 2 emails and 1 mobile phone numbers on RocketReach.
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