Joseph Harris Email & Phone Number
Director, Customer Experience @ Lucen Software
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Joseph Harris Location
- Texas, United States
Joseph Harris Work
- Director, Customer Experience @ (June 2026 - Present)
- Head of Operations, Post Sale @ Craft & Code (March 2025 - June 2026)
- Head of Customer Experience @ (February 2021 - March 2025)
- Head of Customer Success and Implementation @ (June 2018 - February 2021)
- Customer Success Manager @ (September 2016 - June 2017)
Joseph Harris Education
- University of North Texas
Geography
Joseph Harris Skills
- Analytical Skills
- Application Programming Interfaces (API)
- Artificial Intelligence (AI)
- Automation & Integration
- Business Process Automation
- Business Requirements
- CRM Tools
- Change Management
- Churn Management
- ChurnZero
- Coaching
- Coaching & Mentoring
- Communication
- Creative Problem Solving
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Engagement
- Customer Experience Management
- Customer Journey Mapping
- Customer Journeys
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction (CSAT)
- Customer Success
- Data-driven Decision Making
- Early-Stage Startups
- Executive Relationships
- Go-to-Market Strategy
- Intelligent Automation
- Job Management
- Key Performance Indicators
- Leadership
- Marketing
- New Product Rollout
- Operational Strategy
- Operations Management
- Organizational Design
- Organizational Development
- Performance Metrics
- Problem Solving
- Process Design
- Product Adoption
- Product Development
- Product Strategy
- Project Delivery
- Project Planning
- Relationship Development
- Renewals
- RevOps
- Sales Processes
- Small Business Consulting
- Software as a Service (SaaS)
- Strategic Accounts
- Strategic Consulting
- Strategy
- Team Building
- Team Leadership
- Team Management
- User Adoption & Retention
- Voice of the Customer
- Workflow Automation
Joseph Harris Summary
- Joseph Harris, based in Texas, United States, is currently a Director, Customer Experience at Lucen Software. Joseph Harris brings experience from previous roles at Craft & Code , Sera Systems and Service Fusion. Joseph Harris holds a Geography @ University of North Texas. With a robust skill set that includes Analytical Skills, Application Programming Interfaces (API), Artificial Intelligence (AI), Automation & Integration, Business Process Automation and more. Joseph Harris has 2 mobile phone numbers on RocketReach.
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