Sonika Singh Email & Phone Number
Associate Director - Customer Success and Operations @ Zycus
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Sonika Singh Location
- India
Sonika Singh Work
- Associate Director - Customer Success and Operations @ (December 2024 - Present)
- Customer Success Account Manager @ (January 2024 - December 2024)
- Senior Customer Success Manager @ (July 2022 - December 2023)
- Senior Client Success and Retention Manager @ (June 2019 - July 2022)
- Account Development Manager @ (June 2013 - May 2019)
Sonika Singh Education
- Shri Ram College of Commerce (SRCC)
- Notre Dame Academy
Sonika Singh Skills
- AI Agents
- AI Governance
- AI Literacy
- APAC
- Account Management
- Account Planning
- Adobe Captivate
- Adobe Learning Manager
- Adobe sign
- Artificial Intelligence (AI)
- Associate director
- Business Innovation
- Business Reviews
- Captivate
- Client Liaison
- Client Relations
- Client Retention Programs
- Cloud Strategy
- Coaching
- Communication
- Corporate Renewal
- Corporate Sales
- Critical Thinking
- Customer Acquisition
- Customer Development
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service Representatives
- Customer Success
- Customer Support
- Customer-Focused Service
- Data Analysis
- Determined
- Emotional Intelligence
- Enterprise Software
- Enterprise Software Sales
- Environmental Sustainability
- Financial Analysis
- Generative AI
- Generative AI Tools
- Health & Wellness
- Hindi
- Interpersonal Skills
- Key Account Acquisition & Retention
- Key Metrics
- Lead Generation
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Onboarding
- Operational Excellence
- Operations Management
- Oral Communication
- Organised
- Presentation Skills
- Program Management
- Public Speaking
- Punctual
- Recognizing opportunities
- Relationship Building
- Renewal
- Renewal Retention
- Renewals
- Retention Management
- Retention Strategies
- SaaS Sales
- Sales
- Strategic Accounts
- Sustainability
- Sustainable Business Strategy
- Team Management
- Team player
- Teamwork
- Voice of the Customer
- Written Communication
- eSign
Sonika Singh Summary
- Sonika Singh, based in India, is currently a Associate Director - Customer Success and Operations at Zycus. Sonika Singh brings experience from previous roles at Adobe, Dynatrace and Oracle. Sonika Singh holds a Shri Ram College of Commerce (SRCC). With a robust skill set that includes AI Agents, AI Governance, AI Literacy, APAC, Account Management and more. Sonika Singh has 1 emails and 1 mobile phone numbers on RocketReach.
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