Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformation.
We believe in enabling clients to maximize their potential and achieve a greater market with a wide array of technology services, including but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital Engineering, Internet of Things (IoT), and Engineering Services
Founded in 2004, and headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to enable businesses to accelerate their growth.
Leading companies know that positive consumer interactions translate into stronger brand loyalty. At Waypoint Resource Group, our contact center teams engage consumers in a caring, informative way that protects the customer/brand relationship while driving increased receivables.
How we make a difference:
• A diverse, responsive team: At Waypoint, we promote diversity, equality, and belonging among our Waypoint team members, our partners, our customers, and our community. Our team is always ready to solve the complex challenges that our industry faces today, tomorrow, and in the future.
• Better solutions delivered with soft skills: Waypoint’s AR solutions are tailored to address each specific stage (current, late, or in need of recovery) with proven strategies and experienced customer relationship resources.
• Fast recovery while protecting your brand: Waypoint uses multiple proven communications channels (self-service portals, web chat, web forms, email, and phone) to increase the frequency of ‘right contact.’
• Technology quickly scaled to your needs: Business and regulatory changes periodically drive shifts in AR management programs. Using industry-leading technology platforms, Waypoint delivers program flexibility to meet current and future demands.
• Long-term partnership: Waypoint brings a partnership approach to all aspects of our client relationship, with tools and services derived from the client perspective. We provide and encourage access to real-time dashboards and the same program data so discussions and decisions can be based on continuity of program information and requirements.
Waypoint is a growing part of the Complete family of companies. With offices in Charlotte, NC, Jacksonville, FL and Taylorsville, UT our skilled agents leverage their experience and our advanced tools to deliver great results. Visit Waypoint.com to learn more about our ARM strategies for the healthcare, automotive, utility, and telecom industries.
We are not just a computer help company but an Information Technology Company comprised of Computer and Network Engineers. Our technicians and engineers are highly trained and our niche's include but are not limited to Medical, Insurance, Athletics, Retail, Architecture, Manufacturing and Real Estate just to name a few. Our clients are like family, we want to see them grow and take pride in their achievements all while making sure technology works for them the way it should.
Our proactive approach is unique and helps ensure our clients are running at the top of their game. In the technology industry there are many companies that do what we do, they also come and go. We have been in business since 1999 with a 90% client retention!
It is hard to find a good IT company, with that being said, if you currently have an IT company you like DO NOT LEAVE them! We would love to hear from you, but would never want someone to leave another company they are happy with. Computer systems are usually set up for your company in way that works best for your company from someone who has grown to know you and your business over the years, for that reason we say it is not good to switch around when you are not unhappy.
If you are having problems with your computers or they are not working in the manner in which they need to, PLEASE call us. We will take care of your technology, so you can take care of your business!
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