Leading companies know that positive consumer interactions translate into stronger brand loyalty. At Waypoint Resource Group, our contact center teams engage consumers in a caring, informative way that protects the customer/brand relationship while driving increased receivables. How we make a difference: • A diverse, responsive team: At Waypoint, we promote diversity, equality, and belonging among our Waypoint team members, our partners, our customers, and our community. Our team is always ready to solve the complex challenges that our industry faces today, tomorrow, and in the future. • Better solutions delivered with soft skills: Waypoint’s AR solutions are tailored to address each specific stage (current, late, or in need of recovery) with proven strategies and experienced customer relationship resources. • Fast recovery while protecting your brand: Waypoint uses multiple proven communications channels (self-service portals, web chat, web forms, email, and phone) to increase the frequency of ‘right contact.’ • Technology quickly scaled to your needs: Business and regulatory changes periodically drive shifts in AR management programs. Using industry-leading technology platforms, Waypoint delivers program flexibility to meet current and future demands. • Long-term partnership: Waypoint brings a partnership approach to all aspects of our client relationship, with tools and services derived from the client perspective. We provide and encourage access to real-time dashboards and the same program data so discussions and decisions can be based on continuity of program information and requirements. Waypoint is a growing part of the Complete family of companies. With offices in Charlotte, NC, Jacksonville, FL and Taylorsville, UT our skilled agents leverage their experience and our advanced tools to deliver great results. Visit Waypoint.com to learn more about our ARM strategies for the healthcare, automotive, utility, and telecom industries.
View Top Employees from Waypoint Resource GroupWebsite | http://www.waypoint.com |
Revenue | $53 million |
Employees | 14 (10 on RocketReach) |
Founded | 2015 |
Address | 8625 Crown Crescent Court Suite 200, Charlotte, North Carolina 28227, US |
Phone | (866) 447-4163 |
Technologies |
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Industry | Financial Services, Debt Collection, Business Services |
Web Rank | 3 Million |
Keywords | Waypoint Resource Group, 866 447 4163, Waypoint Collections, My.Waypoint.Com, 1-866-337-7617 Delta Resource Group |
Competitors | Caine & Weiner, Nationwide Credit Corporation, Premiere Credit of North America, State Collection Service, Inc., USCB Inc |
SIC | SIC Code 7322 Companies, SIC Code 73 Companies, SIC Code 732 Companies |
NAICS | NAICS Code 5614 Companies, NAICS Code 56 Companies, NAICS Code 561 Companies, NAICS Code 56144 Companies, NAICS Code 561440 Companies |
Looking for a particular Waypoint Resource Group employee's phone or email?
The Waypoint Resource Group annual revenue was $53 million in 2024.
Gary Dorman is the Director of Operations of Waypoint Resource Group.
10 people are employed at Waypoint Resource Group.
Waypoint Resource Group is based in Charlotte, North Carolina.
The NAICS codes for Waypoint Resource Group are [5614, 56, 561, 56144, 561440].
The SIC codes for Waypoint Resource Group are [7322, 73, 732].