Sol Hurtado Email & Phone Number
Customer Engagement Director @ PanTerra Networks
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Sol Hurtado Location
- Mexico City, Mexico
Sol Hurtado Work
- Customer Engagement Director @ (January 2023 - Present)
- Engagement Director @ (January 2023 - Present)
- Customer Success Manager @ (February 2020 - April 2023)
- Professional Services Specialist @ (September 2020 - February 2021)
- Operational Specialist @ CallFasst Intl Corp. (January 2019 - September 2020)
- Campaign Manager @ CallFasst Contact Center (January 2018 - January 2020)
- Gestora de Calidad - Quality Analyst @ MSCC (January 2017 - January 2017)
- Representante del servicio de atención al cliente @ (January 2016 - January 2017)
- Asistente Ejecutiva @ (January 2016 - January 2016)
- Asistente Legal @ Proyectos Préstamos e Inversiones Inmobiliarias S.A. PRISA (October 2014 - August 2015)
- Atención al Cliente @ (September 2013 - September 2014)
- Asistente de Operaciones @ Proyectos Préstamos e Inversiones Inmobiliarias S.A. PRISA (May 2011 - July 2013)
Sol Hurtado Education
- Universidad Americana (UAM)
Comunicación (Public Relations/Image Management)
2014-2015 - Universidad Centroamericana, Managua
Derecho
2012-2014 - Colegio Pureza de María
Bachiller en Ciencias y Letras
2011 - Universidad Centroamericana, Managua
Bachelor of Arts (Legal Studies, General)
Sol Hurtado Skills
- Account Coordination
- Account Revitalization
- Administration
- Atención al cliente
- Capacidad de análisis
- Communication
- Contract Negotiation
- Customer Engagement
- Customer Experience Management
- Customer Lifecycle Management
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Success Strategy
- DocuSign
- Enterprise Account Management
- Gestión de proyectos
- Gestión de relaciones con clientes (CRM)
- Habilidades sociales
- IT Escalation
- IT Leadership
- Information Technology Training
- Introducción de datos
- Legal Education
- Liderazgo
- Long-term Customer Relationships
- Management
- Managing Accounts (Accounting)
- Managing Agents
- Marketing
- Microsoft Excel
- Microsoft Office
- New Client Implementation
- Onboarding
- Operations Management
- Platform Skills
- Pre-IPO
- Product Support
- Professional Services Delivery
- Quality Control Reporting
- Renegotiations
- Resolución de problemas
- Resourcing Strategy
- Retention & Renewal Strategy
- Retention Management
- SAS Enterprise Guide
- Sales Coordination
- Senior Stakeholder Management
- Social Media
- Trabajo en equipo
- Training Leadership
- Voice of the Customer
Sol Hurtado Summary
- Sol Hurtado, based in Mexico City, Mexico, is currently a Customer Engagement Director at PanTerra Networks. Sol Hurtado brings experience from previous roles at PanTerra Networks, MedTrainer and CallFasst Intl Corp.. Sol Hurtado holds a 2014 - 2015 Comunicación in Public Relations/Image Management @ Universidad Americana (UAM). With a robust skill set that includes Account Coordination, Account Revitalization, Administration, Atención al cliente, Capacidad de análisis and more. Sol Hurtado has 2 emails and 1 mobile phone numbers on RocketReach.
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Sol Hurtado
Customer Engagement Director
Mexico City, Mexico
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