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Sofia Mejia-Muro Location
Mexico City, Mexico
Sofia Mejia-Muro Work
Conversational AI Consultant @ (June 2025 - Present)
Women in Voice Mexico Ambassador @ (September 2023 - August 2025)
Conversational Solutions Consultant @ Freelance (July 2021 - December 2024)
Conversational AI Designer @ (March 2023 - July 2024)
Sr. Conversational AI Analyst- Partner Success @ (April 2023 - October 2023)
Conversational AI Analyst @ (October 2021 - May 2023)
Conversational Designer @ (May 2021 - September 2021)
Global Webmaster @ (May 2021 - July 2021)
Front-end Developer @ (December 2019 - May 2021)
AI Trainer @ (January 2020 - July 2020)
Traducción Inglés-Español and Español-Inglés @ Freelance (January 2015 - January 2018)
Sofia Mejia-Muro Education
Laboratoria
Frontend Developer
2019-2019
Tsuda College
Internactional and Cultural Studies (International/Global Studies)
2014-2015
UAM Universidad Autónoma Metropolitana
Bachelor's degree (Linguistics)
Sofia Mejia-Muro Skills
API REST implementations in Python or Javascript
Adobe Experience Design
Adobe Illustrator
Adobe Photoshop
Atom
Business Requirements
Cascading Style Sheets (CSS)
Chatbot development and optimization
Communication and collaboration with cross-functional teams
Conversation flow diagramming
Conversational AI analysis and optimization
Conversational design for chatbots and voice interfaces
Creation of bot personas and conversational flows
Cross-functional collaboration
Customer requirement analysis and solution customization
Data analysis using Excel and Python
Documentation development and process improvement
Education
Excellent communication and collaboration skills for working with cross-functional teams.
Expertise in crafting conversational experiences for chatbots.
Figma (Software)
GIF
HTML5
Innovation and pioneering new guidelines for conversational experiences powered by an LLM
JavaScript
Knowledge of best practices in conversational design and implementation
Linux
Mac
Microsoft Office
Microsoft Visual Studio Code
Multilingual
Node.js
PDF Creator
Praat
Product Road Mapping
Proficiency in end-to-end product design process management.
Proficiency in in-house chatbot creation tools and testing
Strategic mindset for identifying and rectifying technical oversights to optimize performance.
Strong understanding of UX research methodologies and principles.
Technical Specs
Technical proficiency in utilizing APIs and databases for chatbot development.
Testing and evaluation methodologies for chatbots powered by LLM
Training and knowledge sharing in Python implementations
Translation
UX research and persona development
Understanding of user requirements and UX research
Usability Testing
Virtual Machines
Voice interface development using Alexa Dev Console and Dialog Flow
Windows
Yarn
npm
Sofia Mejia-Muro Summary
Sofia Mejia-Muro, based in Mexico City, Mexico, is currently a Conversational AI Consultant at Google. Sofia Mejia-Muro brings experience from previous roles at Women in Voice México, Freelance, Santex and Espressive. Sofia Mejia-Muro holds a 2019 - 2019 Frontend Developer @ Laboratoria. With a robust skill set that includes API REST implementations in Python or Javascript, Adobe Experience Design, Adobe Illustrator, Adobe Photoshop, Atom and more. Sofia Mejia-Muro has 2 emails on RocketReach.
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