Simran Basra Email
Workforce Management Analyst @ Element Fleet Management
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Simran Basra Location
- Toronto, ON, CA
Simran Basra Work
- Workforce Management Analyst @ (June 2025 - Present)
- Digital Marketing Manager @ (January 2025 - December 2025)
- Vendor Management Specialist @ (December 2023 - June 2024)
- Specialist, Contact Centre Systems @ (October 2022 - December 2023)
- Intraday Analyst @ (January 2021 - October 2022)
- Claims Adjuster @ (June 2019 - January 2021)
- Personal Banking Associate @ (June 2018 - June 2019)
- Banking Advisor @ RBC (June 2017 - June 2018)
- Office Manager @ Allure Limo (January 2016 - December 2017)
Simran Basra Education
- Wilfrid Laurier University
Bachelor's degree (Applied Economics)
2012-2017 - Humber College
Certificate (Professional Accounting Practice)
2020
Simran Basra Skills
- Account Management
- Advertising
- Analytical Skills
- Attention to Detail
- Business Analysis
- Business Continuity
- Business Insights
- Business Process Outsourcing (BPO)
- Business Relationship Management
- Business Requirements
- Canva
- Capacity Planning
- Client Presentation
- Conflict Resolution
- Contact Centers
- Creative Problem Solving
- Critical Thinking
- Cross-team Collaboration
- Customer Advocacy
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Dashboards
- Data Analysis
- Digital Strategy
- Email Marketing
- Employee Relations
- Financial Analysis
- Financial Services
- Five9
- Forecasting
- IEX
- Investments
- KYC
- Key Metrics
- Key Performance Indicators
- Knowledge Management Systems
- Leadership
- Logo Design
- Microsoft Excel
- Microsoft Office
- Oral Communication
- Organizational Planning
- Overseeing Projects
- Pivot Tables
- Presentations
- Problem Solving
- Product Launch
- Project Management
- Quality Assurance
- Quality Management
- Real-time Monitoring
- Requirements Gathering
- Resource Planning
- Responsiveness
- Sales
- Salesforce
- Salesforce Lightning
- Scheduling
- Search Engine Marketing (SEM)
- Search Engine Optimization (SEO)
- Service Levels
- Service-Level Agreements (SLA)
- Social Media Communications
- Social Media Marketing
- Staffing Analysis
- Stakeholder Engagement
- Strategic Thinking
- Supplier Risk Management
- System Performance
- Team Collaboration
- Team Performance
- Teamwork
- Technology Implementation
- Time Management
- Vendor Contracts
- Vendor Management
- Verint
- Workforce Analytics
- Workforce Management
- Workforce Planning
Simran Basra Summary
- Simran Basra, based in Toronto, ON, CA, is currently a Workforce Management Analyst at Element Fleet Management. Simran Basra brings experience from previous roles at Gardenview Mortgage Corporation, Definity and Economical Insurance. Simran Basra holds a 2012 - 2017 Bachelor's degree in Applied Economics @ Wilfrid Laurier University. With a robust skill set that includes Account Management, Advertising, Analytical Skills, Attention to Detail, Business Analysis and more. Simran Basra has 2 emails on RocketReach.
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