Simone Santarelli Email
Procurement and Rewarding Director @ RELOY
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Simone Santarelli Location
- Rome, IT
Simone Santarelli Work
- now
- 2025 -now Procurement and Rewarding Director @
- 2024 -2025 Contact Center Manager @
- 2022 -2024 Group Customer Experience Manager @
- 2022 -2022 Head of Contact Center and Outsourcing @
- 2021 -2022 Group Customer Experience Manager @
- 2017 -2021 Customer Care Manager @
- 2016 -2017 Contact Centre Manager @
- 2013 -2016 Customer Service Manager @
- 2010 -2013 Contact Center Manager @
- 2007 -2010 Operations Manager (Roma, Brazil) @
- 2006 -2007 Call Center Director (Bucarest) @ WSC EUROPE
- 2000 -2006 Customer Service Manager and Outsourcer Coordinator (Roma, Formello) @
- 1996 -1998 Responsabile Customer Service (Roma, Benevento) @
Simone Santarelli Education
- UI Path
RPA Starter Training certificate
2020-2020 - UI Path
Rpa Implementation Manager certificate (Training Course)
2020-2020 - Istituto Italiano di Pubblicismo Francesco Fattorello
Certificazione post diploma in "Tecnica Sociale dell' Informazione" (Communication, General)
1989-1990 - Pontificio Istituto PIO IX - Roma
Maturità Scientifica
1984-1989 - Università di Roma Tor Vergata
- University of Rome Tor Vergata
Studi in Filosofia
- Luiss Business School
Simone Santarelli Skills
- Leadership
- Customer Experience
- Direct Marketing
- Lead Management
- Team Building
- Customer Relationship Management Crm
- BPO
- Call Center
- Russian
- Start Ups
- Customer Satisfaction
- Telecommunications
- English
- Team Management
- Team Leadership
- Strategic Planning
- Telemarketing
- Loyalty Programs
- Operations Management
- Contact Centers
- Customer Management
- Marketing
- Customer Service
- Italian
- Management
- Teamwork
- Coaching
- Outsourcing
- German
- Process Management
- French
- Pre Sales
- Service Delivery
- Call Centers
- Multilingual
- CRM
- Analysis
- Spanish
- Customer Relationship Management
Simone Santarelli Summary
- Simone Santarelli, based in Rome, IT, is currently a Procurement and Rewarding Director at RELOY. Simone Santarelli brings experience from previous roles at Next Reloy, Fondazione SOS il Telefono Azzurro ETS, Renovars Spa and ITA Airways. Simone Santarelli holds a 2020 - 2020 RPA Starter Training certificate @ UI Path. With a robust skill set that includes Leadership, Customer Experience, Direct Marketing, Lead Management, Team Building and more. Simone Santarelli has 2 emails on RocketReach.
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