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Simon Thorpe Location
England, United Kingdom
Simon Thorpe Work
Director - Global Product Marketing - Customer Service and Sales Automation @ (August 2023 - Present)
EMEA Director of Solution Consultants - Customer Service @ (April 2021 - October 2023)
Director - Solutions Ambassadors EMEA @ (September 2020 - April 2021)
Head of Customer Insight Solutions @ (December 2018 - September 2020)
Director of Bright UK - a company acquired by Sabio @ (January 2014 - December 2018)
Director @ SpeakEasy Communications (January 2012 - December 2014)
Customer Service Operations Manager @ (April 2013 - January 2014)
Programme Director - Performance Management @ (July 2012 - June 2013)
Head of Customer Management @ (January 2012 - September 2012)
Programme Director - Top 50 Call Centres for Customer Service @ (March 2008 - September 2012)
Programme Director - European Call Centre Awards @ (March 2006 - September 2012)
Programme Director - The National Customer Service Awards @ (February 2008 - April 2011)
Commercial Manager CCF and Customer Strategy Magazine @ CMPI (March 2006 - September 2008)
Simon Thorpe Education
Nottingham Trent University
Business Studies
1998-2002
Bradford Grammer School 1990-1997
Simon Thorpe Skills
Publishing
Public Speaking
Benchmarking
Writing
Negotiation
Sales Management
Management
Social Influence
Call Center
Customer Service
Event managment
Event Management
Outsourcing
Call Centers
Product Development
New Business Development
Training
Team Management
Email Marketing
B2B
Start-ups
Project Management
Market Research
Digital Marketing
Operations Management
Strategy
Marketing Strategy
Performance Management
Customer Experience
CRM
Marketing
Direct Marketing
Contact Centers
Account Management
Marketing Communications
Business Development
Program Management
Leadership
Change Management
Stakeholder Management
Team Leadership
Start Ups
SQL
Simon Thorpe Summary
Simon Thorpe, based in England, United Kingdom, is currently a Director - Global Product Marketing - Customer Service and Sales Automation at Pegasystems. Simon Thorpe brings experience from previous roles at Pegasystems and Sabio. Simon Thorpe holds a 1998 - 2002 Business Studies @ Nottingham Trent University. With a robust skill set that includes Publishing, Public Speaking, Benchmarking, Writing, Negotiation and more. Simon Thorpe has 2 emails and 1 mobile phone numbers on RocketReach.
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