Simon Short Location
- Los Gatos, CA, US
Simon Short Work
- 2025 - now Board Member @
- 2024 - now SVP, Customer Excellence Group @
- 2023 - now Board Advisor for Customer and Organisational Strategy @
- 2020 - now Chair Of The Board Of Trustees @
- 2024 - 2024 Senior Customer Success Consultant @
- 2023 - 2024 Independent Consultant and Strategic Advisor @ Self-employed
- 2021 - 2023 Chief Operating Officer @
- 2019 - 2021 EVP, Salesforce Global Customer Success @
- 2016 - 2021 EVP, Head of Customer Success and Growth, EMEA @
- 2014 - 2015 Global Head of Digital @
- 2007 - 2013 CTO and Head of Digital @
- 2000 - 2007 Programme Management Director and Head of Business Planning @
- 1985 - 2000 Engineering Officer @
Simon Short Education
- Henley Management College
Master of Business Administration (MBA)
2003 - 2006 - Cranfield University
Master of Science (MSc) (Electronic System Engineering)
1996 - 1996 - Royal Naval Engineering College
Bachelor of Engineering (BEng) (Systems Engineering)
1986 - 1989 - Bedford Modern School 1980 - 1985
Simon Short Skills
- Organizational Development
- Customer Success
- Mergers & Acquisitions (M&A)
- Cyber
- Strategic Leadership
- Team Leadership
- Business Development
- Business Strategy
- Solution Architecture
- Enterprise Architecture
- Technical Architecture
- IT Strategy
- IT Transformation
- Cloud Computing
- SOA
- Agile Methodologies
- Integration
- Business Transformation
- Architecture
- Application Architecture
- Project Delivery
- Business Planning
- Outsourcing
- Software Project Management
- Software Development
- Telecommunications
- Project Portfolio Management
- Business Analysis
- Program Management
- Pre-sales
- Requirements Analysis
- Process Improvement
- Enterprise Software
- Security
- Architectures
- IT Management
- Governance
- Digital Marketing
- Sales
- Pre Sales
- Marketing Strategy
- Project Management
- Engineering
- Testing
Simon Short Summary
- Simon Short, based in Los Gatos, CA, US, is currently a SVP, Customer Excellence Group at ServiceNow. Simon Short brings experience from previous roles at xtype.io, Mind Data, Astriid and ServiceNow. Simon Short holds a 2003 - 2006 Master of Business Administration (MBA) @ Henley Management College. With a robust skill set that includes Organizational Development, Customer Success, Mergers & Acquisitions (M&A), Cyber, Strategic Leadership and more. Simon Short has 3 emails and 2 mobile phone numbers on RocketReach.
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Top ServiceNow Employees
Matt Sentena
Chief Operating Officer (COO) Americas, SVP
United States
Paul Fipps
President, Global Customer Operations
United States
Michael Rodrigues
Vice President of Global Sourcing
Santa Clara, CA, US
Mayukh Bhaowal
CEO and Co-Founder, Cuein (a ServiceNow company)
California, United States
Yolanda Wong
Managing Director, Ecosystem Ventures
California, United States
Hossein Nowbar
President and Chief Legal Officer
Kirkland, WA, US
Scott Heer
Managing Director, Financial Services
United States
Steve Walters
President, Americas
Reston, VA, US
Amit Zavery
President, Chief Product Officer, and Chief Operating Officer
Redwood City, CA, US
Ashish Lahoti
CTO | Chief Transformation Officer
Austin, TX, US
Pat Casey
Chief Technology Officer and EVP of DevOps
Del Mar, CA, US
Nik Shroff
Vice President, Strategic Partnerships
Santa Clara, CA, US
Rich Wonders
Managing Director - Global Strategic Partnerships
Texas, United States
Bob Winslow
CEO media relations
San Francisco, CA, US
Jon Sigler
EVP and GM, Platform and AI
Santa Clara, CA, US
Gina Mastantuono
President and Chief Financial Officer
Santa Clara, CA, US
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