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Simon Short Location
Los Gatos, CA, US
Simon Short Work
2025 -now Board Member @
2024 -now SVP, Customer Excellence Group @
2023 -now Board Advisor for Customer and Organisational Strategy @
2020 -now Chair Of The Board Of Trustees @
2024 -2024 Senior Customer Success Consultant @
2023 -2024 Independent Consultant and Strategic Advisor @ Self-employed
2021 -2023 Chief Operating Officer @
2019 -2021 EVP, Salesforce Global Customer Success @
2016 -2021 EVP, Head of Customer Success and Growth, EMEA @
2014 -2015 Global Head of Digital @
2007 -2013 CTO and Head of Digital @
2000 -2007 Programme Management Director and Head of Business Planning @
1985 -2000 Engineering Officer @
Simon Short Education
Henley Management College
Master of Business Administration (MBA)
2003-2006
Cranfield University
Master of Science (MSc) (Electronic System Engineering)
1996-1996
Royal Naval Engineering College
Bachelor of Engineering (BEng) (Systems Engineering)
1986-1989
Bedford Modern School 1980-1985
Simon Short Skills
Organizational Development
Customer Success
Mergers & Acquisitions (M&A)
Cyber
Strategic Leadership
Team Leadership
Business Development
Business Strategy
Solution Architecture
Enterprise Architecture
Technical Architecture
IT Strategy
IT Transformation
Cloud Computing
SOA
Agile Methodologies
Integration
Business Transformation
Architecture
Application Architecture
Project Delivery
Business Planning
Outsourcing
Software Project Management
Software Development
Telecommunications
Project Portfolio Management
Business Analysis
Program Management
Pre-sales
Requirements Analysis
Process Improvement
Enterprise Software
Security
Architectures
IT Management
Governance
Digital Marketing
Sales
Pre Sales
Marketing Strategy
Project Management
Engineering
Testing
Simon Short Summary
Simon Short, based in Los Gatos, CA, US, is currently a SVP, Customer Excellence Group at ServiceNow. Simon Short brings experience from previous roles at xtype.io, Mind Data, Astriid and ServiceNow. Simon Short holds a 2003 - 2006 Master of Business Administration (MBA) @ Henley Management College. With a robust skill set that includes Organizational Development, Customer Success, Mergers & Acquisitions (M&A), Cyber, Strategic Leadership and more. Simon Short has 3 emails and 1 mobile phone numbers on RocketReach.
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