Simon Shaw's Location
London, England, United Kingdom
Simon Shaw's Work
- Director, Digital Care @ Virgin Media O2
- Industry Advisor @ Sentient Machines
- Customer Service Practice Director @ IBM iX
- Industry Advisor @ Addison Global - The Creators of MoPlay
- Director Of Customer Service @ Expedia, Inc.
- Head of Customer Contact Strategy @ Eurostar
- Head of Contact Centre @ Eurostar
- Interim Manager @ Unknown
- Head of Customer Service, Princess Cruises @ Carnival Australia
- Customer Service and Direct Sales Manager @ Carnival Australia
Simon Shaw's Education
- University of Leicester
DMS (Business Management)
2005 - 2006 - Anglo European School, Ingatestone
A-Levels
1983 - 1990
Simon Shaw's Skills
- Account Management
- Customer Relations
- Change Management
- Performance Improvement
- Customer Service
- Contract Negotiation
- New Business Development
- Team Building
- Team Leadership
- Sales Management
Simon Shaw's Summary
Simon Shaw, based in London, England, United Kingdom, is currently a Director, Digital Care at Virgin Media O2, bringing experience from previous roles at Sentient Machines, IBM iX, Addison Global - The Creators of MoPlay and Expedia, Inc.. Simon Shaw holds a 2005 - 2006 DMS in Business Management @ University of Leicester. With a robust skill set that includes Account Management, Customer Relations, Change Management, Performance Improvement, Customer Service and more, Simon Shaw contributes valuable insights to the industry. Simon Shaw has 6 emails on RocketReach.
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