2019 -2021 Major Incident Management Team Manager @
2015 -2019 Major Incident Manager @
2012 -2015 Service Desk Manager - Retail, Corporate, Finance and Supply Chain. @
2012 -2012 Problem Management Authority @
2010 -2012 Service Operations Manager - Incident Management @
2008 -2010 Incident Management Team Leader @
2006 -2008 MVNO Team Leader @
2006 -2006 IT Service Desk Team Leader @
2002 -2006 Property Management Centre Team Leader @
Simon Newell Education
Newbury College 1995-1998
Park House 1990-1995
Simon Newell Skills
Major Incident Management
Incident Management
Problem Management
Management
Communication Skills
ITIL v3 Foundations Certified
Customer Service
Service Desk
Service Delivery Management
Leadership
Service Delivery
Service Improvement
Service Management
Team Management
Telecommunications
Customer Experience
IT Service Management
Project Delivery
ITIL
Team Leadership
Simon Newell Summary
Simon Newell, based in Reading, GB, is currently a Head of Service Assurance at VodafoneThree. Simon Newell brings experience from previous roles at Three UK, Three. and Specsavers. Simon Newell holds a 1995 - 1998 Newbury College. With a robust skill set that includes Major Incident Management, Incident Management, Problem Management, Management, Communication Skills and more. Simon Newell has 1 emails and 2 mobile phone numbers on RocketReach.
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