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Simon Newberry Location
Richmond, VA, US
Simon Newberry Work
Director of Technical Escalations @ (February 2017 - Present)
Senior Unified Communications Engineer @ (October 2017 - January 2018)
Unified Communications Implementation Engineer @ (February 2017 - October 2017)
VoIP Administrator @ CareWorks Of Ohio - Acquired by York Risk Services Group in 2014 (November 2014 - February 2017)
IT Helpdesk Analyst @ CareWorks Of Ohio (November 2012 - November 2014)
Simon Newberry Education
Ohio State University
(Pre Optometry)
2005-2007
Simon Newberry Skills
Help Desk Support
Windows Server
Hardware
LAN-WAN
VoIP
VoIP protocols SIP
SIP Trunking
PRI
HP Procurve Networking
System Administration
Technical Support
Network Administration
DHCP
TCP/IP
Firewalls
Cisco Routers
Microsoft Exchange
VMware vSphere
Active Directory Experience
DNS
RightFax
Fax over IP
Servers
SharePoint
Computer Hardware
Routers
Switches
Voice over IP (VoIP)
Domain Name System (DNS)
Networking
Virtualization
Software Installation
VMware
System Deployment
Wide Area Network (WAN)
Linux
Vendor Management
Active Directory
Artificial Intelligence (AI)
Contact Center Technology
Contact Center as a Service (CCaaS)
Contact Centers
Customer Satisfaction (CSAT)
Customer Service Management
Interactive Voice Response (IVR)
Internet Protocol (IP)
Pre/Post Sales Engineers
Project Management
Routing
Sales Engineering
Telecommunications
Telephony
UCaaS
Unified Communications
Marketing
WAN
Computer Hardware Troubleshooting
Lan Wan
Leadership
LAN Switching
Security
Wide Area Network Wan
Internet Troubleshooting
Customer Service
Voice Over Ip Voip
Remote Troubleshooting
Domain Name System Dns
Router Configuration
Voice Over Ip
Domain Name System
Wide Area Network
Simon Newberry Summary
Simon Newberry, based in Richmond, VA, US, is currently a Director of Technical Escalations at IPC Technologies. Simon Newberry brings experience from previous roles at IPC Technologies, CareWorks Of Ohio - Acquired by York Risk Services Group in 2014 and CareWorks Of Ohio. Simon Newberry holds a 2005 - 2007 Ohio State University. With a robust skill set that includes Help Desk Support, Windows Server, Hardware, LAN-WAN, VoIP and more. Simon Newberry has 2 emails and 1 mobile phone numbers on RocketReach.
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