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Simon Mawdsley Location
United Kingdom
Simon Mawdsley Work
2021 -now Senior Manager - Business Incident Management and remediation @
2020 -2021 Specialist Remediation Analyst @
2017 -2019 DC Pensions Data Analyst and Consultant @
2014 -2015 Head of Customer Servicing @
2011 -2014 Head of Customer Contact Centre @
2009 -2010 Senior Manager - E-Business Service Desk @
2007 -2009 Senior Manager - International Customer Services @
2002 -2007 Operations Manager - Group Pension Schemes @
1999 -2002 Operations Manager - Regional Service Teams @
1996 -1999 Operations Manager - New Business @
1995 -1996 Assistant Manager – Professional Life @ Professional Life
Simon Mawdsley Skills
Leadership
Customer Experience
Stakeholder Management
Business Transformation
Business Relationship Management
Insurance
Portfolio Management
Business Analysis
Relationship Management
Team Leadership
Process Improvement
Strategy
Financial Services
Wealth Management
Operations Management
Contact Centers
Risk Management
Business Process
Change Management
Customer Service
Governance
Business Process Improvement
Business Strategy
Management
Outsourcing
Call Centers
Service Delivery
Project Delivery
Performance Management
Simon Mawdsley Summary
Simon Mawdsley, based in United Kingdom, is currently a Senior Manager - Business Incident Management and remediation at Fidelity International. Simon Mawdsley brings experience from previous roles at Fidelity International and Old Mutual Wealth. With a robust skill set that includes Leadership, Customer Experience, Stakeholder Management, Business Transformation, Business Relationship Management and more. Simon Mawdsley has 3 emails on RocketReach.
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