Dawn Brooks Email
Chief Product Owner (Associate Director) - Communication Capabilities @ Fidelity International
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Dawn Brooks Location
- Normanton, GB
Dawn Brooks Work
- Chief Product Owner (Associate Director) - Communication Capabilities @ (December 2021 - Present)
- Customer Communications Services Manager (senior manager) @ (February 2017 - December 2021)
- Digital and marketing product owner @ (April 2012 - January 2017)
- Operations manager - customer retention @ (August 2009 - April 2012)
- HR business partner @ (November 2006 - August 2009)
Dawn Brooks Education
- University of Brighton
Dawn Brooks Skills
- Account Management
- Agentic AI
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Artificial Intelligence (AI)
- Business
- Business Development
- Business Planning
- Business Process
- Business Process Improvement
- Business Transformation
- CDP
- Call Centers
- Change Management
- Coaching
- Commercial Litigation
- Communication
- Contact Centers
- Customer Data
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Employee Benefits
- Employee Engagement
- Employee Relations
- Enterprise Software
- Financial Services
- General Insurance
- Global Delivery
- Insurance
- Large Language Models (LLM)
- Leadership
- Management
- Microsoft Excel
- Multi-Site Operations
- Negotiation
- New Business Opportunities
- OE
- OMNI
- Omni-Channel Marketing
- P&L Management
- People Development
- Performance Management
- Problem Solving
- Product Design
- Program Management
- Recruiting
- Relationship Management
- Risk Management
- Salary Review
- Sales
- Scaled Agile Framework
- Stakeholder Management
- Strategic Counsel
- Strategic Planning
- Strategy
- Succession Planning
- Talent Management
- Team Leadership
- Team Management
- Workforce Planning
- Social Media Marketing
- Social Media
- Customer Relationship Management Crm
- Customer Relationship Management
Dawn Brooks Summary
- Dawn Brooks, based in Normanton, GB, is currently a Chief Product Owner (Associate Director) - Communication Capabilities at Fidelity International. Dawn Brooks brings experience from previous roles at Yorkshire Building Society and Hastings Direct. Dawn Brooks holds a University of Brighton. With a robust skill set that includes Account Management, Agentic AI, Agile Methodologies, Agile Project Management, Analytical Skills and more. Dawn Brooks has 1 emails on RocketReach.
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Top Fidelity International Employees
Peter Horrell
Chairman of Fidelity UK
London, England, GB
Punam Sharma
Head of Equity Research, Europe
London, GB
Richard Atkins
Head of Scaled AI Enablement
Horsham, GB
Keren Holland
Head of Communications, EMEA
London, GB
Richard Fielden
Chief Risk Officer (CRO)
United Kingdom
Lynne Northcote
Chief Procurement Officer
Glasgow, GB
Pradyuman Kapoor
Head Strategy
London, GB
Simon Turnham
Head of Digital Experience
England, United Kingdom
Jenn-Hui Tan
Chief Sustainability Officer
London, GB
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