Dawn Brooks Email
Chief Product Owner (Associate Director) - Communication Capabilities @ Fidelity International
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Dawn Brooks Location
- Normanton, GB
Dawn Brooks Work
- 2021 -now Chief Product Owner (Associate Director) - Communication Capabilities @
- 2017 -2021 Customer Communications Services Manager (senior manager) @
- 2012 -2017 Digital and marketing product owner @
- 2009 -2012 Operations manager - customer retention @
- 2006 -2009 HR business partner @
Dawn Brooks Education
- University of Brighton
Dawn Brooks Skills
- Insurance
- Customer Experience
- Call Centers
- Account Management
- Customer Retention
- Stakeholder Management
- Change Management
- Management
- Relationship Management
- Leadership
- Program Management
- Performance Management
- Team Leadership
- Business Process
- Employee Engagement
- Customer Engagement
- Team Management
- Customer Service
- Risk Management
- General Insurance
- Coaching
- Sales
- Financial Services
- Recruiting
- Business Process Improvement
- Customer Relationship Management (CRM)
- Agile Project Management
- Contact Centers
- Social Media Marketing
- Social Media
- Employee Relations
- Customer Relationship Management Crm
- Microsoft Excel
- Customer Relationship Management
Dawn Brooks Summary
- Dawn Brooks, based in Normanton, GB, is currently a Chief Product Owner (Associate Director) - Communication Capabilities at Fidelity International. Dawn Brooks brings experience from previous roles at Yorkshire Building Society and Hastings Direct. Dawn Brooks holds a University of Brighton. With a robust skill set that includes Insurance, Customer Experience, Call Centers, Account Management, Customer Retention and more. Dawn Brooks has 1 emails on RocketReach.
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