Simon Leach Email & Phone Number
Associate Vice President: B2B and Accommodation Service Delivery @ Agoda
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Simon Leach Location
- Budapest, HU
Simon Leach Work
- 2025 - now Associate Vice President: B2B and Accommodation Service Delivery @
- 2023 - 2025 Senior Director: Accommodation Services @
- 2022 - 2023 Director: Customer Service Delivery EMEA and Accommodation Service Delivery @
- 2021 - 2022 Head of Customer Service Delivery: Flights, CSI, Payments, and Social Media @
- 2020 - 2021 Regional Head of Customer Service @
- 2019 - 2020 Global Service Delivery Lead @
- 2017 - 2019 Vendor and Service Delivery Manager @
- 2015 - 2017 Customer Experience Team Manager @
- 2015 - 2015 Customer Experience Manager @
- 2013 - 2014 Quality Services Manager @
- 2011 - 2013 Team Manager @
- 2009 - 2011 Sales and Service Representative @
Simon Leach Education
- University of Newcastle-upon-Tyne
Bachelor of Arts (BA) (History)
2006 - 2009 - Sherburn High School
Simon Leach Skills
- Banking
- Retail Banking
- Call Centers
- Change Management
- Customer Experience
- Financial Services
- Risk Management
- Performance Management
- Analysis
- Coaching
- Customer Service
- Team Leadership
- Sales
- Team Management
- Microsoft Word
- Process Improvement
- Retail
Simon Leach Summary
- Simon Leach, based in Budapest, HU, is currently a Associate Vice President: B2B and Accommodation Service Delivery at Agoda. Simon Leach brings experience from previous roles at Agoda. Simon Leach holds a 2006 - 2009 Bachelor of Arts (BA) in History @ University of Newcastle-upon-Tyne. With a robust skill set that includes Banking, Retail Banking, Call Centers, Change Management, Customer Experience and more. Simon Leach has 3 emails on RocketReach.
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