Simon Leach Email & Phone Number
Associate Vice President: B2B and Accommodation Service Delivery @ Agoda
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Simon Leach Location
- Bangkok, TH
Simon Leach Work
- Associate Vice President: B2B and Accommodation Service Delivery @ (February 2025 - Present)
- Senior Director: Accommodation Services @ (February 2023 - February 2025)
- Director: Customer Service Delivery EMEA and Accommodation Service Delivery @ (May 2022 - February 2023)
- Head of Customer Service Delivery: Flights, CSI, Payments, and Social Media @ (June 2021 - May 2022)
- Regional Head of Customer Service @ (February 2020 - June 2021)
- Global Service Delivery Lead @ (February 2019 - February 2020)
- Vendor and Service Delivery Manager @ (July 2017 - February 2019)
- Customer Experience Team Manager @ (November 2015 - June 2017)
- Customer Experience Manager @ (January 2015 - November 2015)
- Quality Services Manager @ (July 2013 - December 2014)
- Team Manager @ (January 2011 - July 2013)
- Sales and Service Representative @ (November 2009 - January 2011)
Simon Leach Education
- Newcastle University
Bachelor of Arts (BA) (History)
2006-2009 - Sherburn High School
Simon Leach Skills
- Banking
- Retail Banking
- Call Centers
- Change Management
- Customer Experience
- Financial Services
- Risk Management
- Performance Management
- Analysis
- Coaching
- Customer Service
- Team Leadership
- Sales
- Team Management
- Microsoft Word
- Process Improvement
- Retail
Simon Leach Summary
- Simon Leach, based in Bangkok, TH, is currently a Associate Vice President: B2B and Accommodation Service Delivery at Agoda. Simon Leach brings experience from previous roles at Agoda. Simon Leach holds a 2006 - 2009 Bachelor of Arts (BA) in History @ Newcastle University. With a robust skill set that includes Banking, Retail Banking, Call Centers, Change Management, Customer Experience and more. Simon Leach has 2 emails on RocketReach.
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