Glenn Birkelev Email & Phone Number
Associate Vice President Talent Development, Quality and White Label Partner Success @ Agoda
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Glenn Birkelev Location
- Singapore
Glenn Birkelev Work
- Associate Vice President Talent Development, Quality and White Label Partner Success @ (February 2026 - Present)
- Associate Vice President Customer Service Delivery @ (February 2025 - February 2026)
- Senior Director Customer Services Teams @ (February 2024 - February 2025)
- Senior Director, Accommodation Customer Service Delivery @ (February 2023 - February 2024)
- Director, Customer Service Delivery: South East Asia, English and Social Media @ (May 2022 - February 2023)
- Head of Customer Service Delivery South East Asia and English @ (June 2021 - May 2022)
- Regional Head of Service Delivery @ (January 2021 - May 2021)
- Founder and Head Coach @ (August 2023 - Present)
- Director, Global Supplier Management @ (August 2019 - December 2020)
- Regional Director and Head of Customer Support APAC @ (May 2018 - June 2019)
- Group Product Director, Travel Concierge @ (April 2017 - May 2018)
- Board Of Directors @ American Express Travel Singapore Pte Ltd (July 2014 - January 2017)
- Director, Head Of Service Delivery Singapore @ (July 2012 - January 2017)
- Indirect Procurement Manager @ (June 2011 - July 2012)
- Head of Crewing Recruitment @ (November 2010 - May 2011)
- Indirect Procurement Manager @ (April 2007 - October 2010)
- Department Manager @ Pon-Power (January 2007 - April 2007)
- Section Manager @ Carlson Wagonlit Travel (January 2006 - December 2006)
- Travel Consultant @ Carlson Wagonlit Travel (January 2001 - December 2005)
- Trainee @ Cimber Travel (November 1999 - December 2000)
Glenn Birkelev Education
- Singapore Management University
Professional Coaching Certificate (Physical Education Teaching and Coaching)
2024-2024 - Columbia Business School
Postgraduate Diploma in Digital Business (Digital Business, Marketing & Strategy)
2019-2020 - Columbia Business School
Digital Marketing: Customer Engagement (Social Media, Planning, & Analytics, Digital Marketing Strategy)
2018-2018 - Cornell University
Project Leadership Diploma (Project Leadership)
2011-2011 - Copenhagen Business School
Graduate Diploma Business Administration (Organisation & Management)
2005-2008
Glenn Birkelev Skills
- Account Management
- Analysis
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Build Strong Relationships
- Business Coaching
- Business Development
- Business Management
- Business Planning
- Business Strategy
- Business Travel
- Business-to-Business (B2B)
- Change Management
- Change Readiness
- Coaching
- Coaching & Mentoring
- Communication
- Contract Negotiation
- Customer Experience Strategy
- Customer Service
- Digital Marketing
- Easily Adaptable
- Generative AI Tools
- Global Service Delivery
- Key Account Management
- Leadership
- Leadership Development
- Life Coaching
- Management
- Marketing
- Marketing Strategy
- Mentoring
- Negotiation
- Online Travel
- Organizational Development
- P&L Management
- Partner Relationship Management
- People Management
- Personal Development
- Presentation skills
- Problem Solving
- Process Improvement
- Process Optimization
- Procurement
- Project Management
- Quality Assurance
- Recruiting
- Sales
- Sales Management
- Sourcing
- Stakeholder Management
- Strategic Partnerships
- Strategic Planning
- Strategic Sourcing
- Strategy
- Supplier Management
- Talent Development
- Team Leadership
- Team Management
- Tourism
- Travel Management
- Travel Technology
- Vendor Management
- customer relationship management
Glenn Birkelev Summary
- Glenn Birkelev, based in Singapore, is currently a Associate Vice President Talent Development, Quality and White Label Partner Success at Agoda. Glenn Birkelev brings experience from previous roles at Agoda. Glenn Birkelev holds a 2024 - 2024 Professional Coaching Certificate in Physical Education Teaching and Coaching @ Singapore Management University. With a robust skill set that includes Account Management, Analysis, Artificial Intelligence (AI), Artificial Intelligence for Business, Build Strong Relationships and more. Glenn Birkelev has 3 emails and 3 mobile phone numbers on RocketReach.
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