Simon Jones's Location
Solihull, England, United Kingdom
Simon Jones's Work
- Head of Operations @ BNP Paribas Personal Finance
- Head Of Customer Service, Customer Resolution and Fraud Operations @ BNP Paribas Personal Finance
- Head of Customer Contact @ Marston Holdings
- Head of Customer Retention @ HomeServe UK
- Head of Sales & Customer Service @ Sienna X Benelux
- Senior Call Centre Manager @ The Ro al Bank Of Scotland Group
- Centre Manager @ The Ro al Bank Of Scotland Group
Simon Jones's Education
- University Of Glamorgan, Cardiff And Pontypridd
Bachelor of Science (Business, Information Systems)
1994 - 1998 - Marriotts Senior School1985 - 1991
Simon Jones's Skills
- Operational Leadership
- Lean Thinking
- Financial Services
- Staff Engagement
- Customer Retention
- High Performance Teams
- Project Management
- Business Development
- Customer Service
- Contact Center Management
Simon Jones's Summary
Simon Jones, based in Solihull, England, United Kingdom, is currently a Head of Operations at BNP Paribas Personal Finance, bringing experience from previous roles at BNP Paribas Personal Finance, Marston Holdings, Homeserve and Sienna-X. Simon Jones holds a 1994 - 1998 Bachelor of Science in Business, Information Systems @ University Of Glamorgan, Cardiff And Pontypridd. With a robust skill set that includes Operational Leadership, Lean Thinking, Financial Services, Staff Engagement, Customer Retention and more, Simon Jones contributes valuable insights to the industry. Simon Jones has 4 emails on RocketReach.
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