Simon Brown Email & Phone Number
Chief Operations Officer Uniquely @ Uniquely
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Simon Brown Location
- Ireland
Simon Brown Work
- 2023 -now Chief Operations Officer Uniquely @
- 2014 -2023 Chief Operations Officer SalesSense International @
- 2013 -2014 Head of Engagement Centres SalesSense International @
- 2012 -2013 General Manager @
- 2008 -2012 Contact Centre Manager @
- 2007 -2007 Head of eircom Sales Capacity Planning @
- 2004 -2007 eircom Service Manager @
- 2000 -2004 Head of TSS Sales Operations @
Simon Brown Education
- Knutsford
Masters in Chaos and Life skills (Values & Vision)
1981-1989
Simon Brown Skills
- People-oriented
- Call Center
- Telecommunications
- Strategic Thinking
- Workforce Management
- Outsourcing
- Team Management
- Sla
- BPO
- Contact Centers
- Vendor Management
- Service Delivery
- Customer Experience
- Management
- Call Centers
- Operations Management
- Leadership
- Customer Satisfaction
- Customer Retention
- Change Management
- Business Transformation
- CRM
- Performance Management
- Cross-functional Team Leadership
- Stakeholder Management
- Team Leadership
- Program Management
- Strategic Planning
- Business Process Improvement
- Business Analysis
- Process Improvement
- Employee Engagement
- Project Delivery
- Managed Services
- Offshoring
- Cloud Computing
- Business Development
- Sales Operations
- Sales Management
- Soccer
- Sales
- Telemarketing
- Account Management
- Mobile Devices
- IVR
- Inbound Marketing
- Solution Selling
- Avaya
- Broadband
- Call Center Development
- Operations
- Cross Functional Team Leadership
- Web Chat
- People Oriented
- Analytics
- SMS
Simon Brown Summary
- Simon Brown, based in Ireland, is currently a Chief Operations Officer Uniquely at Uniquely. Simon Brown brings experience from previous roles at Uniquely, Firstsource Solutions Limited and Vodafone Ireland. Simon Brown holds a 1981 - 1989 Masters in Chaos and Life skills in Values & Vision @ Knutsford. With a robust skill set that includes People-oriented, Call Center, Telecommunications, Strategic Thinking, Workforce Management and more. Simon Brown has 2 emails on RocketReach.
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