Shraddha Monga's Location
Mumbai, MH, IN
Shraddha Monga's Work
- Vice President Process Excellence @ Teleperformance
- Senior Director Process Excellence @ Teleperformance
- Director Process exellence @ Teleperformance
- AGM Process Excellence @ Teleperformance
- Senior Manager-Process Excellence @ Teleperformance
- Quality Operations Manager @ 3 Global Services
- Quality Team Leader @ 3 Global Services
- Quality @ IBMDaksh
- Senior Quality Specialist @ IBMDaksh
- Customer Service as Customer Service Specialist @ IBMDaksh
Shraddha Monga's Education
- ICFAI University
Master of Business Administration (MBA) (Business Administration, Management and Operations)
2006 - 2009 - Narsee Monjee College in the year 2003
Bachelor of Commerce (B.Com.) (Accounts, Computers, Exports)
1998 - 2003
Shraddha Monga's Skills
- Process Improvement
- Customer Satisfaction
- Quality Management
- Quality Assurance
- Six Sigma
- Continuous Improvement
- Process Engineering
- Business Process Improvement
- Service Delivery
- Management
Shraddha Monga's Summary
Shraddha Monga, based in Mumbai, MH, IN, is currently a Vice President Process Excellence at Teleperformance, bringing experience from previous roles at Teleperformance. Shraddha Monga holds a 2006 - 2009 Master of Business Administration (MBA) in Business Administration, Management and Operations @ ICFAI University. With a robust skill set that includes Process Improvement, Customer Satisfaction, Quality Management, Quality Assurance, Six Sigma and more, Shraddha Monga contributes valuable insights to the industry. Shraddha Monga has 2 emails on RocketReach.
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