Shirley Hicks Email & Phone Number

Shirley Hicks Skills

• Business Software Adaptation
• Rapidly mastering new technologies and software
• Translation of complex technical information to non-tech users of all levels
• Working in Cross Functional Teams
• Work Without Supervision
• Requirements Gathering, Analysis, and Building Requirements Documentation
• Strong Verbal and Written Communication skills
• Client Advocate
• Mentoring of internal staff, team members, and stakeholders
• Test and Document Customer Solutions
• Best Practices
• Customer Facing Collateral
• Creaate Training Curricula
• Teach class room and web-based classes. Groups and individuals.
• Rapidly understand client processes and requirements
• Report Authoring
• Software Implementation
• Software Updates
• Enterprise Software
• Software Consulting
• Collaborative Problem Solving
• Software Quality Assurance
• Strategic Consulting
• Business Process Improvement
• Business Integration
• Private Sector
• Public Sector
• Construction Management
• Retail
• Manufacturing
• Property Management
• Cost Accounting
• Financial Accounting
• Flexibility
• Customer Experience
• User Experience
• User Acceptance Testing
• User Scenarios
• End User Training
• Leadership
• Highly personable
• Enthusiastic self-starter
• Software Solution Architecture
• Continuous Learner
• Business Intelligence
• Analysis
• Team Members
• Strategy
• Microsoft Office
• Stakeholders
• Enthusiastic Self Starter
• Building Requirements Documentation
• Requirements Gathering
• Customer Service
• Mentoring of Internal Staff
• Teach Class Room and Web Based Classes. Groups and Individuals