Shibu Thomas Email
L2 Implementation Engineer and Service Desk Analyst at TBTC Melbourne South @ TBTC Melbourne South
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Shibu Thomas Location
- Melbourne, VIC, AU
Shibu Thomas Work
- 2020 - now L2 Implementation Engineer and Service Desk Analyst at TBTC Melbourne South @
- 2018 - 2020 Service Desk Analyst @ APT Travel Group
- 2015 - 2018 Helpdesk Support @
- 2008 - 2010 Technical and Customer Support @
- 2018 - 2018 Service Desk Analyst @ KBS Technology
- 2010 - 2015 Customer Technical Support Engineer @ Keycorp Services
Shibu Thomas Education
- CQUniversity
Master's degree (Information Technology)
2005 - 2007
Shibu Thomas Skills
- Networking
- Customer Support
- Help Desk Support
- Computer Hardware Troubleshooting
- Remote Troubleshooting
- Crystal Reports
- Visual Basic
- Software Development
- Active Directory
- Escalation Process
- Product Support
- Asset Tracking
- Inventory Control
- Internet Troubleshooting
- Microsoft SQL Server
- CCNA
- Technical Support
- Computer Hardware
Shibu Thomas Summary
- Shibu Thomas, based in Melbourne, VIC, AU, is currently a L2 Implementation Engineer and Service Desk Analyst at TBTC Melbourne South at Telstra Business Technology Centre Melbourne South. Shibu Thomas brings experience from previous roles at APT Travel Group, Fred IT Group, Dodo Services and KBS Technology. Shibu Thomas holds a 2005 - 2007 Master's degree in Information Technology @ CQUniversity. With a robust skill set that includes Networking, Customer Support, Help Desk Support, Computer Hardware Troubleshooting, Remote Troubleshooting and more. Shibu Thomas has 1 emails on RocketReach.
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