Sherry Comes Email & Phone Number

Sherry Comes Work

• 2026 - now Advisory Board Member – Women in AI Leadership University of Colorado, Colorado Springs (UCCS) @ University of Colorado Colorado Springs
• 2022 - now APPLIED AI and EMERGING TECH LEADER AT PwC | INNOVATOR | TRUSTED ADVISOR | LIFELONG LEARNER @ PwC
• 2022 - 2022 SENIOR MANAGING DIRECTOR | SERVICE EXCELLENCE | CONTACT CENTER APPLIED AI @ Deloitte
• 2017 - 2022 MANAGING DIRECTOR | APPLIED AI GROUP | CONVERSATIONAL AI PRACTICE LEADER @ Deloitte
• now AWS Touts Partners’ Conversational AI Solutions @ Deloitte
• 2015 - 2017 GLOBAL VICE PRESIDENT and COGNITIVE ENGINEER @ Genpact
• 2014 - 2015 IBM COLORADO SENIOR LOCATION EXECUTIVE @ IBM
• 2013 - 2013 EXECUTIVE SERVICE CORP SMARTER CITIES CHALLENGE @ IBM
• now A new AWS initiative puts the spotlight on partners’ conversational artificial intelligence (CAI) solutions that allow organizations to deploy chatbots, virtual assistants and interactive voice response systems @ Deloitte
• 2007 - 2015 IBM BANKING AND FINANCIAL SERVICES CIO @ IBM
• 1999 - 2015 IBM WATSON GLOBAL PARTNER, CTO and DISTINGUISHED ENGINEER @ IBM
• now Customer Service Innovators 2022: 50 Leaders Transforming Contact Centers @ Deloitte
• 1999 - 2007 IBM EXECUTIVE IT ARCHITECT @ IBM
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• now Here's our annual list of bold leaders and innovators taking charge and reinventing how contact centers operate in a changing world. @ Deloitte
• 1993 - 1999 OWNER and ENTREPRENEUR and INDEPENDENT CONSULTANT @ Majordomo's, Inc. Consulting Services
• now 2021 Stevie Award Winners - Most Innovative Woman of the Year - Technology @ Deloitte
• now The following nominations were selected as Gold, Silver, and Bronze Stevie® Award winners by the average scores of more than 160 professionals worldwide on eight specialized juries. Winners will be celebrated during a virtual ceremony on Thursday,... @ Deloitte
• now Back office, or out front? Bankers differ on where to use AI @ Deloitte
• now Many bankers say they’re more comfortable with using artificial intelligence behind the scenes, but others — including Synchrony and Wells Fargo — insist AI can be used to interact with customers if it’s deployed properly. @ Deloitte
• now Conversational AI Comes of Age - InformationWeek @ Deloitte
• now The COVID-19 pandemic can have far-reaching effects on how the financial services industry interacts with customers, and service centers equipped with conversational AI will come to the fore. @ Deloitte
• now TED Talks Highlights Digital Innovation I brought to Africa @ IBM
• now Designed and delivered the first cognitive solution in Africa. Created a Cognitive Assistant to assist contact center agents by giving them natural language query to an cognitive based expert Q and A system that gets smarter through use by leveraging machi @ IBM
• now IBM Watson Group @ IBM
• now Chief Information Officer (CIO) responsible for the startup, and laying the foundation, for a $1B USD banking transformation project in Mexico City. In this role, I was the Trusted Advisor to the Banking CIO. ► I have very strong customer facing skills a @ IBM
• now Banorte Teams with IBM to Build Client-Centric Banking Model @ IBM
• now Mexico’s Banorte to build a new client-centric model on IBM analytic, social, mobile and cloud technologies @ IBM
• now Diana DeGette Plaque @ IBM
• now Congress 1 @ IBM
• now Took IBM Innovation and Technology to Congress. @ IBM
• now CO Seal in Senator Garner (R) Office @ IBM
• now Sherry and Patricia De Lille (Mayor of Cape Town, South Africa) @ IBM